(5 years, 10 months ago)
Commons ChamberUrgent Questions are proposed each morning by backbench MPs, and up to two may be selected each day by the Speaker. Chosen Urgent Questions are announced 30 minutes before Parliament sits each day.
Each Urgent Question requires a Government Minister to give a response on the debate topic.
This information is provided by Parallel Parliament and does not comprise part of the offical record
As I have said, we want to get this right for everyone, and where there are individual cases, of course we will take them up, but the hon. Gentleman seems to imply that, under the legacy benefits system, the world was entirely rosy. He and I know, as Members of Parliament, that the legacy benefits system is inferior to universal credit.
I welcome the tone of the response from the Minister so far—it is always good to see him at the Dispatch Box—but could he confirm how the Department will go about selecting the 10,000 to take part in the pilot, how it will monitor it and how it will report back on its evaluation?
My hon. Friend raises an important point. During the test period, we will be testing a number of approaches to moving claimants on to universal credit safely and in the most effective way. This will include testing a non-mandatory approach, where claimants will be invited to go through the process. We will be testing claimants on all benefits and in a range of circumstances to make sure that we move all claimants on to universal credit safely.
(6 years ago)
Commons ChamberSince the hon. Gentleman is keen to talk about the number of people in work, I point him to the universal credit claimant survey, which we published in June. It showed that under universal credit, employment levels almost double between the point of the claim and nine months into it.
(6 years, 1 month ago)
Commons ChamberUrgent Questions are proposed each morning by backbench MPs, and up to two may be selected each day by the Speaker. Chosen Urgent Questions are announced 30 minutes before Parliament sits each day.
Each Urgent Question requires a Government Minister to give a response on the debate topic.
This information is provided by Parallel Parliament and does not comprise part of the offical record
I wager that I have been to rather more jobcentres than the hon. Gentleman, and I invariably hear from jobcentre staff that things are working well. However, where we can improve, we do, and staff can feed back about improvements. That is what the “test and learn” process is all about.
Universal credit was rolled out in Torbay last month, and I have so far seen a reduction in casework from those who have experienced housing benefit delays, for example, and those who have received demands for overpaid tax credits. Will the Minister outline how he is monitoring the roll-out in Torbay and how he will ensure that it continues to be a success?
My hon. Friend is assiduous at talking to local jobcentres and acting on his constituents’ behalf. We, of course, have a process whereby jobcentres can feed back information on some of the key metrics, which we monitor regularly.
(6 years, 4 months ago)
Commons ChamberAs the Minister will know, universal credit rolls out in Torbay on 5 September. I have already welcomed the work that has been done by the DWP to engage with me. Will he confirm what resources will be made available to ensure that the roll-out on 5 September is successful for my constituents?
My hon. Friend will be receiving a letter from the local jobcentre manager, and that will give him an opportunity to engage. We make sure that work coaches provide the one-to-one support that is so important under universal credit.
(6 years, 9 months ago)
Commons ChamberOf course the hon. Lady is absolutely right to highlight that we want to make sure we help those who are in arrears. She will know that research done by the National Federation of ALMOs—arm’s length management organisations—has reported that three quarters of tenants were in rent arrears already before they moved into universal credit. She talks about deductions; the percentage is 40%. However, I am happy to meet her to discuss this matter further.
It is a genuine pleasure to welcome the Minister to his place and, through him, to thank his Parliamentary Private Secretary for arranging a visit for me to see universal credit working in his constituency this Friday. Further to the question, will my hon. Friend outline the steps being taken to ensure that organisations on the ground help vulnerable people access 100% of universal credit advances rather than get into debt?
Yes, I can confirm that work coaches and those who perform the interviews at jobcentres make people aware that they can access 100% advances, which are of course interest free, as I said. The other aspect that is available is personal budgeting support, which individuals who need it can also receive.