Asked by: Claire Hanna (Social Democratic & Labour Party - Belfast South and Mid Down)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, if will make an assessment of the potential merits of (a) the introduction of a compensation scheme to support those facing financial hardship as a result of the delays in administering pensions and lump sums and (b) the prioritising of hardship cases including unpaid retirees, people retiring imminently, ill-health retirement cases and bereavement cases.
Answered by Anna Turley - Minister without Portfolio (Cabinet Office)
The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme to Capita in November 2023 under the previous government. Administration of the Civil Service Pension Scheme transferred to Capita on 1 December.
The issues and delays facing some civil servants and pension scheme members in accessing their pensions is unacceptable.
In response, we have set up a dedicated a surge team of 150 staff to work alongside the 500 Capita staff to clear the backlog. There is an agreed recovery plan in place that prioritises the most urgent cases including bereavements, ill health and hardship cases and has clear timelines and targets for full-service restoration for all members.
No former civil servant should be facing financial hardship as a result of delays to their pension and we are putting in place direct support for people facing delays in their first payments. We are also actively working with all partners to ensure affected members do not suffer permanent financial loss as a result of this issue.
The Cabinet Office has set out arrangements whereby employing departments are able to make interest-free hardship loans to those who are waiting for their pension benefits.
Asked by: Richard Holden (Conservative - Basildon and Billericay)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, what the Government Property Agency’s total expenditure was in 2024–25 on measuring, collecting, reporting or validating greenhouse gas emissions across the Government estate; and what the Agency’s projected annual expenditure is for each of the next five financial years on those activities.
Answered by Anna Turley - Minister without Portfolio (Cabinet Office)
This information is not available. GPA do not manage the greenhouse gas emissions data across all of the government estate.
Asked by: Lord Kempsell (Conservative - Life peer)
Question to the Cabinet Office:
To ask His Majesty's Government, with regard to the speech by the Chief Secretary to the Prime Minister on 20 January, what the budget will be for the new National School of Government and Public Services.
Answered by Baroness Anderson of Stoke-on-Trent - Baroness in Waiting (HM Household) (Whip)
The National School of Government and Public Services will be part of the Cabinet Office. Its annual budget will be defined through normal Cabinet Office processes with any relevant information published as part of the Cabinet Office annual report and accounts. The creation of the National School is expected to deliver efficiency savings of between £4m-£15m across the spending review period 2026-29.
Asked by: Claire Hanna (Social Democratic & Labour Party - Belfast South and Mid Down)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, what resources he has allocated to help ensure the timely and efficient processing of the 86,000 cases inherited by Capita from My CSP.
Answered by Anna Turley - Minister without Portfolio (Cabinet Office)
The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme to Capita in November 2023 under the previous government. Administration of the Civil Service Pension Scheme transferred to Capita on 1 December.
The issues and delays facing some civil servants and pension scheme members in accessing their pensions is unacceptable.
In response, we have set up a dedicated a surge team of 150 staff to work alongside the 500 Capita staff to clear the backlog. There is an agreed recovery plan in place that prioritises the most urgent cases including bereavements, ill health and hardship cases and has clear timelines and targets for full-service restoration for all members.
No former civil servant should be facing financial hardship as a result of delays to their pension and we are putting in place direct support for people facing delays in their first payments. We are also actively working with all partners to ensure affected members do not suffer permanent financial loss as a result of this issue.
The Cabinet Office has set out arrangements whereby employing departments are able to make interest-free hardship loans to those who are waiting for their pension benefits.
Feb. 12 2026
Source Page: The Prime Minister and Cabinet Secretary have agreed by mutual consent the Cabinet Secretary will stand downFeb. 12 2026
Source Page: Government Grants Managed Service (GGMS) Referral Form