Asked by: Alison Bennett (Liberal Democrat - Mid Sussex)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what progress his Department has made on clearing the backlog of Carer’s Allowance overpayment debts in relation to earnings.
Answered by Stephen Timms - Minister of State (Department for Work and Pensions)
DWP secured additional funding for 2025/2026 for a 27% increase in resource to clear the stock of Carer’s Allowance (CA) Verify Earnings and Pensions (VEP) alerts. VEP enables DWP to receive real time identification of changes in a claimant’s income through an interface with Her Majesty's Revenue and Customs (HMRC) Pay as You Earn (PAYE) information.
This focus has ensured DWP has now cleared this stock of CA VEP alerts, moving DWP to a position of actioning all alerts as close as possible to the date of generation by HMRC, and helping reduce the risk of large overpayments building up over many years.
Asked by: Alison Bennett (Liberal Democrat - Mid Sussex)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, whether his Department’s plans to process all Carer’s Allowance overpayments in relation to earnings.
Answered by Stephen Timms - Minister of State (Department for Work and Pensions)
DWP secured additional funding for 2025/2026 for a 27% increase in resource to clear the stock of Carer’s Allowance (CA) Verify Earnings and Pensions (VEP) alerts. VEP enables DWP to receive real time identification of changes in a claimant’s income through an interface with Her Majesty's Revenue and Customs (HMRC) Pay as You Earn (PAYE) information.
This focus has ensured DWP has now cleared this stock of CA VEP alerts, moving DWP to a position of actioning all alerts as close as possible to the date of generation by HMRC, and helping reduce the risk of large overpayments building up over many years.
Asked by: John Hayes (Conservative - South Holland and The Deepings)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, if he will list the titles of all the events organised by Civil Service networks in his Department since 2017.
Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)
The information requested is not collated centrally and could only be provided at disproportionate cost.
Asked by: Max Wilkinson (Liberal Democrat - Cheltenham)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, if his Department will make an assessment of the potential impact of the level of SEND diagnoses on levels of welfare spending.
Answered by Stephen Timms - Minister of State (Department for Work and Pensions)
It is not possible to quantify the totality of the impact of SEND in terms of welfare spending. The department will continue to work closely with the Department for Education on improving the support for and chances of all young people.
Asked by: James Naish (Labour - Rushcliffe)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what steps his Department is taking to ensure the Child Maintenance Service provides proof, if requested, of calculations of collection fees.
Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)
The Department is committed to ensuring transparency in the operation of the Child Maintenance Service (CMS).
The CMS provides two service types: Direct Pay, where parents arrange payments between themselves, and Collect and Pay, where the CMS calculates the liability and manages the transfer of funds. Collection fees only apply to the Collect and Pay service. A fee of 20% is added to what the paying parent needs to pay, while 4% is deducted from maintenance paid to receiving parents.
For cases on the Collect and Pay service, details of what collection fees apply and how they are calculated are included in notifications sent to customers whenever there is a change to their child maintenance calculation. Customers can also view additional information about their payments and child maintenance calculation by accessing their online Child Maintenance account.
Asked by: James Naish (Labour - Rushcliffe)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what steps his Department is taking to ensure that the Child Maintenance Service do not send arrears letters to people who pay on time.
Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)
Robust processes are in place to ensure correspondence issued by the Child Maintenance Service (CMS) is accurate and reflects each customer’s payment status. CMS systems monitor compliance of expected payments and where payments are not made in full and on time, arrears or missed payment notifications will be issued. Where a payment has been made in full and on time, no arrears letter should be sent.
The CMS are committed to modernising and regularly reviews processes and updates guidance to staff to minimise errors and improve accuracy.
Asked by: Lewis Cocking (Conservative - Broxbourne)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how much was spent on benefit payments to foreign nationals in the 2024-2025 financial year.
Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)
The information requested is not readily available and to provide it would incur disproportionate cost.
Asked by: Sarah Green (Liberal Democrat - Chesham and Amersham)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what steps his Department is taking to ensure that child maintenance calculations adequately reflect disparities in parents' earning, regardless of custody arrangements.
Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)
The Child Maintenance Service (CMS) operates on the principle that both parents have financial responsibility for their child, including their food and clothing, as well as contributing towards the associated costs of running the home that the child lives in. The maintenance calculation is intended to represent what a parent would pay for their child if they lived with them. We assume that in the event of a disparity in parental income, parents will each still spend the same proportion of their income on their child(ren) - but one parent will bear a greater amount of the overall spending on the children where their income is higher. The income of the receiving parent is therefore not included as they are already providing as the child’s primary care giver and therefore spending the amount they would if the parents lived together.
If a parent feels that a decision taken by the Child Maintenance Service is incorrect, they can ask it to look at the decision again. This is known as a mandatory reconsideration.
The CMS is aware that paying parents can face difficulties when attempting to spend meaningful time with their child following separation. Issues relating to access and contact are managed by family courts, however, reductions can be made for the extra cost of care where it is shared by the paying parent. The paying parent must have overnight care of any qualifying children for at least 52 nights a year, equivalent of 1 night per week. The amount payable is reduced by a maximum of fifty percent within bands based on the number of nights overnight care is provided over a 12-month period. The bands are used to give greater stability to maintenance payments and as a result there is greater reliability of payments, which contributes towards the welfare of the children in the case.
If evidence shows that both parties are providing equal day-to-day care of a qualifying child, in addition to sharing overnight care, there is no requirement for either parent to pay child maintenance.
The Government is conducting a review of the child maintenance calculation to make sure it is fit for purpose. This includes updating the underlying research and considering how to ensure the calculation reflects current and future societal trends.
Options for proposed reforms are currently being considered. Any changes made to the child maintenance calculation will be subject to extensive public consultation, and if made, will require amendments to legislation so would be subject to Parliamentary scrutiny.
Asked by: Siân Berry (Green Party - Brighton Pavilion)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what assessment he has made of the implications for his Department's policies of Turn2us's report entitled From stigma to support, published in October 2025; and what steps he is taking to increase the number of work coaches.
Answered by Diana Johnson - Minister of State (Department for Work and Pensions)
The findings from the Turn2us report, entitled ‘From Stigma to Support’, demonstrate the importance of tackling stigma in the benefits system and the need for reform to build a more supportive and tailored service.
As set out in the Get Britain Working White Paper, we are reforming Jobcentre Plus and creating a new service across Great Britain. Our new service will remove the stigma of going to a Jobcentre and move away from the ‘one size fits all’ approach that Jobcentre Plus has today. We will shift the focus of the customer-work coach relationship away from compliance and box-ticking to make room for more constructive, personalised, and career-focused discussions.
In the Pathways to Work Green Paper, we set out our Pathways to Work Guarantee. This will be backed by £1 billion a year of new, additional funding by the end of the decade. This will help us build towards a guaranteed offer of personalised work, health and skills support for all disabled people and those with health conditions on out of work benefits.
There are now over 1000 Pathways to Work Advisors in Jobcentres across England, Scotland and Wales who are helping disabled people and people with health conditions towards and into work. This increased deployment will help ensure that everyone impacted by the benefit change in April 2026 is offered support.
People affected by the changes will be able to access a conversation about their needs, goals and aspirations; offered one-to-one follow-on support, and given help to access additional work, health and skills support that can meet their needs.
We have also launched the Timms Review with the aim of ensuring we have a system that supports disabled people to achieve better health, higher living standards and greater independence, including through employment. To ensure lived experience is at the heart of its work, we are co-producing the Review with disabled people, the organisations that represent them, and other experts. Once in place, the Review’s steering group will agree the approach to considering evidence and gathering input.
The Department continually impacts and assesses the service being offered to customers. Staff numbers, including the number of Work Coaches, and demand for Jobcentre services are reviewed on an ongoing basis, in line with the latest economic and benefit forecasts.
Asked by: Claire Hanna (Social Democratic & Labour Party - Belfast South and Mid Down)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, whether the Timms Review plans to (a) hold discussions with (i) carers and (ii) disabled people from and (b) considers the potential impact of proposed changes in Northern Ireland.
Answered by Stephen Timms - Minister of State (Department for Work and Pensions)
The Timms Review will be co-produced with disabled people, the organisations that represent them, and other experts, including carers. This means the Government will share ownership and responsibility for how the Review runs and what it recommends.
We recognise that unpaid carers play a vital role in supporting disabled people, which is why, in keeping with the commitments made in Parliament, we have explicitly included carers in the list of groups who will be involved in the co-production of the Review.
PIP is a transferred matter in Northern Ireland, but there is a long-standing principle of parity between the social security systems of the Northern Ireland Executive and the UK Government. It is therefore important that the Review hears from disabled people in Northern Ireland and the organisations that represent them.
As the Review progresses, we will continue to engage closely with officials and disability stakeholders from across the devolved governments, to ensure that its work is informed by the diverse approaches to disability support from across the United Kingdom.