Unauthorised Fraud and Misuse of Telephone Numbers: Calls for Evidence

Wednesday 15th July 2026 Written Statements

[The Minister for Security (Dame Angela Eagle)]

My noble Friend the Minister of State at the Home Office, Lord Hanson of Flint, has today made the following written ministerial statement:

Today the Government are launching two calls for evidence to strengthen the evidence base on two key and evolving fraud threats: unauthorised fraud and misuse of telephone numbers.

Fraud is now the most commonly experienced crime in England and Wales, accounting for around 46% of offences against individuals and costing an estimated £14.4 billion each year. It funds organised crime, erodes trust and harms millions.

That is why in March the Government published a new fraud strategy, which sets out a comprehensive approach to prevent fraud, protect the public and pursue offenders.

The strategy committed to improving the evidence base in relation to unauthorised fraud and anonymous access in the telecoms sector by launching calls for evidence. Strengthening the evidence base on key and evolving threats is key to ensuring that our response continues to evolve and is targeted, proportionate and effective.

That is why today the Home Office is launching two calls for evidence.

First, we are launching a call for evidence on unauthorised fraud. This form of fraud, where criminals act without a victim’s knowledge or consent, is increasing in scale and sophistication, driven by rapid technological change and the growth of the digital economy. This call for evidence will gather data and insight on the scale, drivers and enablers of unauthorised fraud to inform future policy and ensure our response keeps pace with emerging threats.

Secondly, we are launching a call for evidence on anonymous access to phone numbers and call routing for fraud. Telecommunications is a key vector exploited by fraudsters, and the strategy therefore commits us to several actions to identify and address vulnerabilities across the telecoms ecosystem. This exercise will help us better understand risks in the numbering system and consider whether targeted and proportionate interventions are needed.

We are calling on industry, law enforcement, regulators and the public to contribute. The evidence gathered will shape the next phase of our work to disrupt criminals, protect the public and strengthen the UK’s resilience to fraud.

Both calls for evidence have been published today on gov.uk and will be open for responses for 12 weeks.

[HCWS251]