Women’s Health and Wellbeing: Online Censorship
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The Parliamentary Secretary, Cabinet Office (Mr James Frith)
It is a pleasure to serve under your chairmanship, Mr Stringer. I thank my hon. Friend the Member for Milton Keynes Central (Emily Darlington) for securing this debate, and all Members who have spoken.
As ever, my hon. Friend made a powerful and compelling argument. She is a compelling advocate for the people she argues for and the case she makes. That is met with deep appreciation and understanding. I think I understand most of the very helpful list that she provided, which I have handed to my officials, but I do not know whether I can pronounce every word on it. She made her point brilliantly, as did so many Members in their own speeches. My hon. Friend is right to challenge platforms that arbitrarily remove legal health content or engage in the practice of shadow-banning people, particularly where people struggle to appeal those unfair decisions.
I will set out the Government’s position clearly. First, we believe it is crucial that every woman and girl can access trusted health information online. Secondly, the Online Safety Act does not prevent adults or children from accessing legal content about women’s health. Thirdly, the Online Safety Act will require the largest user-to-user platforms—designated by Ofcom as category 1 services—to have clear, accessible terms of service. Those must explain what legal content for adults they do and do not allow, and when a user may be banned or suspended. Category 1 services will also need effective routes for users to challenge content being wrongly taken down. Their complaints processes must be clearly set out in their terms of service, and platforms will be expected to act appropriately when complaints are made.
Ofcom is due to publish the register of categorised services in July of this year, alongside a consultation on these additional duties, including strengthened terms of service requirements. Ofcom will consult over the summer and aims to publish final policy statements and guidance in 2027. Once those duties are in force, the largest platforms will have much clearer and stronger appeal mechanisms, and expectations on them, for users whose content has been removed inappropriately. Ofcom will be required to send out annual notices to categorised services, which may require them to disclose information about the design and operation of their algorithms.
As the online safety regulator, Ofcom published guidance in November 2025 setting out practical steps that technology firms can take to make their platforms a safer and more inclusive place for women and girls online. The guidance is clear that safeguards for freedom of expression must remain in place, including routes for users to challenge wrongly moderated content. The Department for Science, Innovation and Technology is working closely with Ofcom to support the effective implementation of those measures.
In March 2026, the Secretary of State held a roundtable with social media firms and set clear expectations that firms should implement Ofcom’s guidance by the end of this year. I hear the call from the hon. Member for Mid Sussex (Alison Bennett) for a repeat roundtable with all parties, and I absolutely agree that that is a way forward. The shadow Minister, the hon. Member for Runnymede and Weybridge (Dr Spencer), is absolutely right to say that this is about dialogue first—we agree on that. Where required, we must call out, but calling in is a good start.
The Online Safety Act also requires Ofcom to raise awareness and understanding of misinformation and harmful content, especially when vulnerable groups are affected. As part of that requirement, Ofcom must publish a media literacy strategy every three years. The first focuses on research, evidence and evaluation, and on engaging with platforms, people and partnerships, which includes the delivery of targeted media literacy interventions for priority groups.
DSIT is ensuring a more joined-up approach to media literacy across Government, aligning policy, education and communications. We are working to ensure that every person can access trusted health information online. That is why our media literacy action plan, published in March this year, highlights the central role that online sources play in helping people to learn about important topics such as health. It is also aimed at supporting parents in building their children’s resilience to the creeping-in of misleading content.
The Department for Science, Innovation and Technology continues to work with the Department of Health and Social Care on ensuring that people have access to safe and trusted health information online. Social media companies must realise the role that they play in women and girls accessing accurate information about their health. The Government agree that social media companies must do more to enable women and girls to access accurate health information.
Ofcom has set out clear guidance on what companies must do to make the online world a safer and more inclusive place for women, and the Government have been clear that platforms need to implement this guidance by year-end. The Online Safety Act does not prevent adults or children from accessing legal content about women’s health. Safeguards for freedom of expression are built into the framework of the Act, which places duties on platforms to protect users’ right to freedom of expression when introducing safety measures.
The largest services regulated by the Act will have additional duties: they cannot arbitrarily remove content; they must be clear what content is acceptable for their adult users; and they must enforce the rules consistently. Users will have access to effective complaints procedures to appeal when content is unduly taken down.
On the specific points that my hon. Friend the Member for Milton Keynes Central raised about the Eve Appeal’s letter, the Government acknowledge that censorship of terms and diagrams relating to women’s anatomy is a problem, especially when such material can help to increase awareness about the spread and risk of cancer. In April 2026, the Department of Health and Social Care published a renewed health strategy. My hon. Friend the Member for Glasgow South West (Dr Ahmed) is no longer in his place, but I commend him for the work he did on that strategy and for the powerful statement of intent that it is a Government priority, alongside the strategy to halve violence against women and girls in this Parliament.
The strategy represents a decisive shift towards addressing long-standing failings in women’s health outcomes, experiences and access to care. It applies the Government’s 10-year health plan to women’s health, aiming for faster and more equitable improvements through fundamental reform rather than incremental changes. It aims to tackle medical misogyny and rebalance power within the healthcare system, to ensure that women’s voices and choices are prioritised.
Central to the strategy is improving women’s and girls’ awareness of and access to services, and driving research that will benefit women’s health. Alongside this, the strategy recognises the need to tackle misinformation about women’s healthcare. That is why it focuses on making credible health information easy to find.
I will now address a few specific issues mentioned in today’s debate. The renewed women’s health strategy has committed to invest £1.5 million in femtech, via the femtech healthcare challenge. Health information is critical. The sophisticated algorithms that we all experience as they target us with adverts should—indeed, must—be used to identify health-based information to ensure that women and children do not miss out on crucial health information.
The role of the NHS social media team is to make credible health information easy to find, understand and trust, in the places where people already spend their time. It is using channels such as YouTube, Instagram and Facebook to explain topics including menstrual health, contraception and conditions such as endometriosis. The team also uses audience insight and social listening to understand how people talk about these topics, what they are worried about and where they have gaps in their understanding. That helps us to make content that is clearer, more empathetic and genuinely useful.
Finally, the Government agree that platforms need to do more to address how they moderate content. We will continue to engage closely with platforms and with Ofcom to understand better how enforcement is being conducted. We all agree that we want to see women and girls being able to access trusted health information, and we must remain vigilant on this issue.
I again thank my hon. Friend the Member for Milton Keynes Central for securing this critical debate.