Service Complaints Ombudsman Annual Report 2023: Formal Response

Tuesday 15th October 2024 Written Statements

[The Minister for Veterans and People (Al Carns)]

I am pleased to place in the Library of the House today the Ministry of Defence’s formal response to the Service Complaints Ombudsman for the Armed Forces’ annual report for 2023 on the fairness, effectiveness and efficiency of the service complaints system.

The ombudsman’s report assessed the service complaints system and the work of her office in 2023. The response sets out the MOD’s comments to the report and includes a summary of our position on recommendations that remain open from previous annual reports.

The MOD values the strong independent oversight that the ombudsman brings to the service complaints system and remains committed to having a system in which our personnel can have confidence.

Attachments can be viewed online at: http://www.parliament.uk/business/publications/written-questions-answers-statements/written-statement/Commons/2024-10-15/HCWS136

[HCWS136]