Additional Jobcentre Support: Pilot Roll-out

Monday 27th February 2023 Written Statements

[The Secretary of State for Work and Pensions (Mel Stride)]

I wish to inform the House that today the Department for Work and Pensions will start expanding the additional jobcentre support pilot following testing in Coalville, Crawley, Partick and Pontefract jobcentres.



The current pilot will continue to test how enhanced daily work focused support, across two weeks, can further support eligible universal credit claimants into employment in 60 jobcentres across central Scotland, Surrey and Sussex, West Yorkshire, Leicestershire and Northamptonshire.



This additional support will increase a claimant’s employability through provision of additional one to one work search conversations with work coaches and through work search support sessions to help claimants overcome any challenges they may be experiencing. The claimant commitment, which sets out each claimant’s agreed work-related activities, will be regularly reviewed and activity will be focused on specific steps to support people to move into work.



Evidence shows that the longer a person is out of work the harder it is for them to return. A claimant’s likelihood of securing employment declines after 13 weeks, so we will focus this support on those who remain unemployed or with low earnings after 13 and 26 weeks of claiming Universal Credit.



Claimants in the intensive work search regime will receive prior notice of the requirements they will be expected to fulfil. Claimants who will not be in scope for the pilot are those:



Awaiting a work capability assessment;

Required to undertake less than 20 hours a week of work search activity;

Who are gainfully self-employed;

Who have no work related requirements;

With an easement in place; and

On a full-time provision offer.

Within the pilot, we will also test a scheme to recognise and reward jobcentre teams who furthest exceed their aspirational targets. The reward scheme will be rolled out to 30 of the 60 jobcentres testing enhanced daily support and an additional 30 jobcentres.



Therefore, in addition to a control group, 90 jobcentres will now be involved in the pilot:



30 sites will test enhanced daily support only;

30 sites will test enhanced daily support and the rewards scheme; and

30 sites will test the rewards scheme only.

[HCWS582]