I thank the hon. Member for Dulwich and West Norwood (Helen Hayes) for calling this debate and my hon. Friend the Member for Wycombe (Mr Baker) for his co-sponsorship. I also thank colleagues from across the House for their insightful and passionate contributions to this vitally important subject.
Last Tuesday, on Windrush Day, we came together to celebrate the Windrush generation. Events were held all over the United Kingdom and the sight of the Windrush flag flying above so many buildings, including here in Parliament—and, as we learned, Luton town hall—was a splendid illustration of what Windrush means to this country. The arrival of the Empire Windrush at Tilbury docks 73 years ago was a signal moment in our history. It has become a symbol of the rich human tapestry that makes this country great. The passengers on that ship, their descendants and those who followed them have made and continue to make a unique and enormous contribution to the social, economic and cultural life of the United Kingdom.
As someone who was brought up in the constituency of the hon. Member for Liverpool, Riverside (Kim Johnson) and who has spent many years in city and local government in central London, I have shared triumph and tragedy, hate and love with the descendants of and members of the Windrush generation, and seen what an enormous contribution they make to our national life. As the hon. Member for Erith and Thamesmead (Abena Oppong-Asare) and others noted, many have been at the forefront of the fight against covid, working in the NHS, our emergency services and in other key frontline roles.
The Windrush generation have helped to shape our country. This is their home. Without them, we would be immeasurably diminished; and yet, despite all that, some of them suffered terrible injustices at the hands of successive Governments of all flags. The fact that so many people were wrongly made to feel that this country was not their home is a tragedy and an outrage. I know that the scars run deep. This sorry episode will not be forgotten, nor should it be. This Government have done and continue to do everything in our power to right those wrongs. I will set out some of the steps that we have taken.
In April 2018, the Home Office established a taskforce to ensure that individuals who have struggled to demonstrate their right to be here are supported in doing so. Since then, we have provided documentation to over 13,000 individuals, confirming their status. In April 2019, we launched the Windrush compensation scheme to ensure that members of the generation and their families are compensated for the losses and impacts that they have suffered because they were unable to demonstrate their lawful status in this country.
I reassure Members that we are absolutely committed to ensuring that everyone receives the maximum compensation to which they are entitled. My hon. Friend the Member for Wycombe mentioned a cap of £100,000. There is now no cap on the amount we will pay out. Since April 2019, we have offered more than £32.4 million, of which £24.4 million has been paid across 732 claims. They have been accepted by the individuals and, as I say, paid. I reassure Members that everybody who accepts and receives a payment also receives a personal letter of apology from the Home Secretary.
We are determined to get this right and that means taking action to improve our approach, where necessary. In December, in response to feedback from members of the community, my right hon. Friend the Home Secretary overhauled the compensation scheme so that people would receive significantly more money more quickly. The changes have had an immediate impact. Within six weeks, we had offered more than we had in the previous 19 months. Since the end of December, we have offered an average of £5.2 million a month and have paid more than seven times the total amount that had been paid out before then.
Despite this progress, as a number of Members have claimed, a number of people would rather see the compensation scheme moved from the Home Office to an independent body. However, taking such action at this stage would risk significantly delaying payments to people. The first stage in deciding a claim for compensation is to confirm an individual’s identity and eligibility. This is linked to their immigration status. It would be difficult to decouple that from the Home Office without increasing the time taken to process an individual’s claim and issue payments. There would also be considerable disruption to the processing of outstanding claims while the new body was established and made operational.
That is not to say we are operating without external scrutiny—far from it. For those dissatisfied with their compensation offer, an independent review can be conducted by the Adjudicator’s Office, a non-departmental public body that is completely independent of the Home Office. The scheme was set up and designed with the independent oversight of Martin Forde QC in close consultation with those affected by the scandal. Our approach was informed by hundreds of responses to a call for evidence and a public consultation. Earlier this year, we appointed Professor Martin Levermore as the new independent person to advise on the Windrush compensation scheme and ensure it is easy to access, fair and meets the needs of those affected. We continue to listen and respond to feedback about the scheme to ensure it is operating effectively.
We are not complacent, however. We recognise the need to resolve claims more quickly. Some people have been waiting too long for that to happen and that is not acceptable, as the Home Secretary noted in her letter.
In two years and three months, the Home Office has resolved 687 claims. Does the Minister seriously think that any other system properly set up would be that slow?
As I outlined, the current total is actually 732 claims, but it has been too slow. That is why, as I said, the Home Secretary took direct action in December last year and we have seen a significant acceleration in payments thus far. We hope that that progress will continue.
As a number of Members mentioned, the death of 21 individuals before we were able to offer them compensation does weigh extremely heavily on all of us and is a source of sorrow and regret. We are working with their families to ensure that compensation is paid out, while recognising that doing so can never provide adequate consolation. Now we have completed the implementation of the December changes I referred to, we are committed to reducing the time between submission and decision over the coming months. To do that, we are recruiting additional caseworkers and directing resources to maximise final decision output, as well as improving the evidence-gathering process by revising our data-sharing agreements with other Departments on our forms, guidance and processes.
We also continue to do all we can to raise awareness of the Windrush schemes and encourage all who are eligible to apply. Last year, we launched a national communications campaign and the Windrush community fund, which was designed to reach further and deeper into the communities who were affected. We have now held 180 events, reaching 3,000 people.
Last year, we also published the Wendy Williams “Windrush Lessons Learned Review”, to which a number of Members referred, which laid bare the failings and mistakes that led to the Windrush scandal. Each of the 30 recommendations has been grouped into different themes that are being delivered across the Home Office to ensure the lessons from the review are being applied across the Department. Despite what was asserted, Ms Williams did not say that the Home Office was paying “lip service” to her review, and she will be returning to the Department in September to review our progress. Alongside that, my right hon. Friend the Home Secretary and the permanent secretary are also leading an unprecedented programme of change to ensure the Home Office is representative of every part of the community it serves. Our ambition is to transform the Department into one that puts people before processes, an organisation that has fairness and compassion at the heart of all it does.
The Windrush scandal is a stain on this country’s conscience. We owe it to those who suffered as a result to deliver lasting and meaningful change, and to ensure that nothing like this ever happens again. I am happy to say on Windrush Day, as we celebrate that generation today and hopefully in the years to come, that the Department for Transport is currently investigating whether the anchor from the Windrush can be recovered and restored to become a fitting memorial to that generation, in the hope that we will all aspire to the aspiration of my hon. Friend the Member for Worthing West (Sir Peter Bottomley) that in the future the colour of our skin will matter no more and no less than the colour of our eyes.