I have tasked the National Measurement Office to provide policy support to Ministers on measurement issues and a measurement infrastructure which enables innovation and growth, promotes trade and facilitates fair competition and the protection of consumers, health and the environment.
I have agreed with the NMO that its objectives for 2013-2016 will be to:
Increase economic growth, innovation and social impact through a world-class scientific measurement infrastructure.
Promote competition and fair trading both in the UK and at the global level through a modern weights and measures and hallmarking regime.
Provide good value-for-money metrology services.
Protect the interests of the public, business and the environment by enforcing relevant legislation.
The agency will also be expected to provide professional, value-for-money corporate services that contribute to agency objectives, align with cross-Government initiatives, promote good and informed decision making, ensure accountable governance and provide effective channels of communication.
In support of these objectives I have set as specific ministerial targets the following for 2013-14:
Improve performance of the NMS programmes over the corporate plan period 2011-12 to 2014-15 as measured by the value scorecard developed for this purpose.
Support business by ensuring a minimum of 95% of meter examiner appointments, manufacturer authorisations/consents and modifications to meter approval and decisions are made within five business days of receipt of all necessary documentation.
Achieve a satisfaction rating among certification service customers of at least 95% for customers scoring satisfied or above, with at least 60% scoring “very satisfied”.
Achieve an increase in income of at least 5% for certification services from the 2012-13 financial year.
Generate at least a positive 3:1 net contribution to consumers and the environment as well as the low-carbon economy through the activities of the enforcement authority.
Reduce non-ring-fenced administration costs by at least 14% in cash terms over the corporate plan period 2011-12 to 2014-15.
Ensure that reduced contributions from BIS towards overheads are absorbed without any increase in per capita overhead rate.
Reduce NPL energy consumption in 2013 calendar year by 5% from 2012 calendar year.
Agree by 31 March 2014 the partners who will work with Government on NPL and the model under which the partnership will operate post-March 2014.