The Financial Secretary to the Treasury (Mr Mark Hoban)
I congratulate the hon. Member for South Down (Ms Ritchie) on securing the debate. The increased cost of motor insurance has been one of the recurring themes in my postbag since I became a Minister, and those communications have gathered momentum in recent months. The matter affects all parts of the country. It also affects all age groups, but particularly young drivers. At a time when people feel that their cost of living is under pressure, it is important to ensure that the motor insurance market works in such a way as to help consumers and that it tries, whenever possible, to keep the cost of insurance as low as possible.
According to calculations from the Association of British Insurers, motor insurance premiums in 2010 amounted to £10.7 billion, and claims amounted to £10.3 billion. When the other costs of the motor insurance business were taken into account, however, that translated to an underwriting loss of £1.8 billion. The cost of motor insurance to the insurance companies themselves, therefore, is quite significant, and it is loss making. There are clearly some real challenges involved, and we need to think carefully about how we can bring down the costs for insurers, so that that can feed through to the costs for drivers. That is what we are trying to focus on.
The Government firmly believe that businesses and consumers get the best outcomes from financial services if markets are competitive and properly regulated. At the same time, disproportionate or overbearing regulation imposes costs on firms that are passed on to users, either through higher charges and lower returns or through a reduction in choice and competition. Our challenge is to strike the right balance.
It is clear that, on average, motorists faced significant increases in their premiums in the year ending 31 March 2011. That is adding substantially to the costs of motoring in the UK. The hon. Lady was right to say that we need to establish the full facts and the reasons behind any increase, and to ascertain whether there are any consumer or competition issues that need to be addressed in order to improve the functioning of the market.
The Office of Fair Trading therefore issued a call for evidence in September. The OFT is asking insurers and others for their views on a number of aspects of the private motor insurance market that might raise competition or consumer issues. This is an important piece of work; it will improve the OFT’s understanding of the market and put it in a better position to determine whether there are aspects of the market that are not functioning well and how best to address the issues.
The OFT has been actively engaging with participants in the insurance market, trade bodies, the Government, regulatory agencies and consumer groups by issuing information requests. The research that the Consumer Council for Northern Ireland has done will be helpful in informing that process, and it is to its credit that it has carried out that work. I would encourage people to think about any evidence that they can provide. The deadline for written responses to the OFT’s call for evidence closed last week, but it is still open to contributions, and I am sure that it would welcome ongoing input and views. It plans to publish its findings in December this year, and will consider next steps in the light of evidence that it receives.
The hon. Lady focused on the cost of motor insurance in Northern Ireland, and talked about some of the factors that affect it. A research paper on the same issue has been prepared for the Northern Ireland Assembly. It strikes a slightly different note from that of the hon. Lady. It states that
“the relatively high rate of accidents and related casualties in Northern Ireland, combined with higher compensation levels and legal fees suggests that insurers do, in fact, face considerably higher costs when transacting car insurance in Northern Ireland.”
The paper goes on to say that
“the higher car insurance premium rates paid by Northern Ireland drivers might be reflective of higher risks and costs associated with transacting car insurance business here, rather than a discriminatory pricing regime.”
It is interesting to note that, having looked at the cost of motor insurance, the research paper goes on to look at the cost of house insurance, and to compare Northern Ireland with the rest of the United Kingdom. There is clearly a debate to be had about the costs, and the evidence provided by the Consumer Council contrasts with that in the research paper produced by the Assembly. That is why I think it is important for the OFT to look at those particular areas and to understand the reasons why premiums in Northern Ireland might be higher than those in the rest of the UK.
Underpinning the pricing of insurers is the use of risk-based premiums. Insurers take a number of different factors into account when deciding the level of premiums and those factors correlate with the risk being covered. For example, some insurers group postal code areas in order to ensure that all those in a similar risk area are covered in a similar way, but the level of data used in underwriting is a commercial decision for firms, which the Government do not seek to control.
While a postcode does not itself determine whether or not a person will make a claim, it can be an accurate indicator of the likelihood. It is often used in cases where there are hotspots for crash fraud. The three worst hotspots are not in Northern Ireland, but where fraud is used to trigger claims, driving up costs for insurers, those costs are, sadly, borne by all those who drive.
There are other issues. For example, the Government were very disappointed with the recent European Court of Justice ruling that the use of gender as a risk factor by insurers should not result in individual differences in premiums and benefits for men and women. We expect this to have a negative impact on consumers and lead to price rises for motor insurance for young women drivers who are seen to be a safer risk than young male drivers.
What we need to do is to tackle some of the underlying causes of costs for insurers. The hon. Lady was eloquent in identifying some of the reductions in road traffic accidents. She is right to point out that it is incongruous to see road traffic accidents falling in number when motor insurance claims are rising. There is an issue there, and we need to get to the bottom of it.
We are committed to the implementation of the Jackson proposals, including the reform of conditional fee arrangements and a ban on referral fees, which we believe will reduce the risk of frivolous claims. Clearly, as justice is a devolved matter, different arrangements are in place as between the mainland and Northern Ireland. The hon. Lady is right that we need to work with our colleagues in the Northern Ireland Executive to look at where there are differences in the legal regime that could be dealt with to help reduce the cost of claims.
We are looking at introducing a statutory ban on referral fees for England and Wales. Since 2004, when the Law Society lifted the ban for solicitors in England and Wales paying referral fees, people have been encouraged to make claims. That has led to personal injury claims rising at a time when the number of collisions and casualties on the road is falling, yet the number and overall cost of bodily injury claims has steadily increased. The hon. Lady spoke about whiplash claims earlier. It is estimated that they cost insurers about £2 billion each year—a cost borne, of course, by those who pay their motor insurance premiums.
As I have said, we are trying to tackle the issue of the payment of fees in England and Wales, but the prohibition remains in place in Northern Ireland. The hon. Lady mentioned that other people might also pay referral fees. The Assembly and the Executive need to think carefully about how to strengthen the current ban on referral fees in legislation. The hon. Lady should take that up with her colleagues.
Other issues drive up the costs of insurance. The hon. Lady talked about the number of young people who want to drive to work or to college to study. What is happening is that they are in part being priced out of the market, but uninsured driving adds about £30 to each insurance premium. We want to ensure that young people take out the insurance cover that they need to enable them to get to college, while tackling the number of young people who are not taking out insurance cover as a means of driving down the cost of insurance.
In conclusion, the hon. Lady has raised an important point. It is a complex issue, as her speech set out. We want to work with the OFT and with the Assembly and Executive to find ways to reduce the cost of motor insurance in Northern Ireland as well as throughout the UK. The OFT report is an important part of that. We want to work with stakeholders so that we get the right outcome to drive those costs down so that people can use their cars for leisure, education and work without paying through the nose for that privilege.
Question put and agreed to.