Energy: Vulnerable Adults

(asked on 14th November 2022) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask His Majesty's Government what steps they have taken to ensure public awareness of the availability of the Priority Services Register, including among owner occupiers; and what requirements they have placed on energy suppliers to ensure that households registered with a Priority Services Register have safe gas and electricity supplies in their homes.


Answered by
Lord Callanan Portrait
Lord Callanan
Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)
This question was answered on 28th November 2022

Condition 26 of Ofgem’s gas and electricity supply licence conditions requires suppliers to identify consumers who are eligible for the Priority Service Register and offer to add any, or all, of the Minimum Details to the Priority Services Register during interactions. Condition 29 of Ofgem’s gas supply licence conditions requires suppliers to provide a gas safety check free of charge to vulnerable consumers. Further details on support available for those on the Priority Service Register can be found on the Ofgem website.

Reticulating Splines