Water bills contain a payment for waste water treatment. When water companies discharge untreated sewage into water courses a rebate should be paid to customers to compensate for not providing the agreed service.
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We believe a refund for customers would be fairer than fining water companies. Raw sewage is being discharged into our natural water courses at an alarming rate, in some cases over 50% of the time. We believe a rebate to customers would provide a better deterrent than the current system. Water bills are paid in good faith that sewage will be treated and have as little impact on the environment as possible.