Police, Crime, Sentencing and Courts Bill (Twentieth sitting)

Sarah Jones Excerpts

Committee stage
Thursday 24th June 2021 Public Bill Committees

Brought up, and read the First time.

[Sarah Jones (Croydon Central) (Lab)]

I beg to move, That the clause be read a Second time.

[The Chair]

With this it will be convenient to discuss the following:

New clause 46—Offence of assaulting etc. health and social care or transport worker—

‘(1) It is an offence for a person to assault, threaten or abuse another person—

(a) who works in health, social care or transport, and,

(b) who is engaged, at the time, in such work.

(2) No offence is committed under subsection (1) unless the person who assaults, threatens or abuses knows or ought to know that the other person—

(a) works in health, social care or transport, and;

(b) is engaged, at the time, in such work.

(3) A person who commits an offence under subsection (1) is liable, on summary conviction, to imprisonment for a term not exceeding 12 months, a fine, or both.

(4) Evidence from a single source is sufficient to establish, for the purposes of this section—

(a) whether a person works in health, social care or transport, and

(b) whether the person is engaged, at the time, in such work.

(5) The offence under subsection (1) of threatening or abusing a person who works in health, social care or transport (A) is committed by a person (B) only if B—

(a) behaves in a threatening or abusive manner towards A, and

(b) intends by the behaviour to cause A or any other person fear or alarm or is reckless as to whether the behaviour would cause such fear or alarm.

(6) Subsection (5) applies to—

(a) behaviour of any kind including, in particular, things said or otherwise communicated as well as things done,

(b) behaviour consisting of—

(i) a single act, or

(ii) a course of conduct.

(7) The Secretary of State must by regulations made by statutory instrument define “health”, “social care” and “transport” for the purposes of this section.

(8) For the purposes of deciding whether a person works in health, social care or transport, it is irrelevant whether or not the person receives payment for the work.’.

New clause 62—Assault due to enforcement of statutory age restriction—

‘(1) This section applies to an offence of common assault that is committed against a worker acting in the exercise of enforcing a statutory age restriction.

(2) This section applies where it is—

(a) specified in the complaint that the offence occurred because of the worker’s enforcing a statutory age restriction, and

(b) proved that the offence so occurred because of the enforcement of a statutory age restriction.

(3) A person guilty of an offence to which this section applies is liable on summary conviction, to imprisonment for a term not exceeding 12 months, or to a fine, or to both.

(4) In consequence of subsections (1) to (3), in section 39 of the Criminal Justice Act 1988 (which provides for common assault to be summary offences punishable with imprisonment for a term not exceeding 6 months)—

(a) insert—

“(3) Subsection (1) is subject to section [Assault due to enforcement of statutory age restriction] of the Police, Crime, Sentencing and Courts Act (which makes provision for increased sentencing powers for offences of common assault committed against a worker acting in the exercise of enforcing statutory age restrictions).”

(5) In this section—

“enforcement”, in relation to a statutory age restriction, includes—

(a) seeking information as to a person’s age,

(b) considering information as to a person’s age,

(c) refusing to sell or supply goods or services,

for the purposes of complying with the restriction (and “enforcing” is to be construed accordingly), “statutory age restriction” means a provision in an enactment making it an offence to sell or supply goods or services to a person under an age specified in that or another enactment.

(6) This section applies only in relation to offences committed on or after the day it comes into force.’.

[Sarah Jones]

It is a pleasure to serve under your chairmanship, Mr McCabe. I rise to speak to new clauses 45, 46 and 62. New clause 45 would introduce a new penalty for assaults on retail workers, with a 12-month maximum. This issue has been debated in the House on many occasions, and the Minister was in Westminster Hall talking about it only a couple of weeks ago, so we know that there is cross-party support for these measures. New clause 45 replicates the Protection of Workers (Retail and Age-restricted Goods and Services) (Scotland) Act 2021 in introducing a new penalty for a range of behaviours against retail workers and includes provision for an aggravation when this occurs during the enforcement of statutory age restriction. It is a comprehensive new clause that defines this behaviour, retail worker, work and premises. New clause 62 would introduce a specific new offence with a specified penalty for assaults committed as a direct result of workers enforcing statutory age restrictions.

I thank the Co-operative party, the Union of Shop, Distributive and Allied Workers, the British Retail Consortium, the Association of Convenience Stores, Tesco and others for their brilliant campaigning, in many cases over a number of years, to achieve greater protection for shop workers. They have been a huge help with this Bill. I also pay tribute to my hon. Friend the Member for Nottingham North (Alex Norris), who has campaigned tirelessly for greater protections for retail workers since he was elected, most recently through his Assaults on Retail Workers (Offences) Bill. On behalf of the Opposition, I also thank our shop workers, who have made such an extraordinary contribution throughout this pandemic.

[Maria Eagle (Garston and Halewood) (Lab)]

Has my hon. Friend heard, as I have in my constituency, that assaults and threats towards shop workers have actually worsened during the pandemic? They were at quite a bad level before, but things are worse as a consequence of the pandemic. Perhaps more thought therefore needs to be given by this House to this kind of provision.

[Sarah Jones]

My hon. Friend is absolutely right. I will shortly cite figures that bear out the suggestion that assaults have increased during this period. We saw a raft of assaults during periods in which provision of certain foods was scarce, and when people objected to being asked to wear masks. During covid, we have all come to recognise the importance of shop workers in a way that we perhaps did not previously, although we should have done.

As I have said previously in Committee, Labour welcomes the new clauses that will increase the maximum sentence for assaulting an emergency worker from 12 months to two years. However, the Government’s decision not to include additional protections for shop workers represents a failure to listen to voices from the frontline and to recognise the exponential rise in abuse of retail staff over recent years. Retail workers kept our country fed, clothed and kept us going. However, many faced unacceptable attacks while working to keep us safe, from being spat at or punched to verbal abuse and intimidation. Such attacks should be met with swift and meaningful punishment, and yet the Government have decided not to introduce additional protections at this point. We ask them to think again.

In 2020, we saw a spike in abuse, threats and violence against retail workers. The BRC annual retail crime survey, which was released at the end of May, showed that violence and abuse against shop workers continued to grow to 455 incidents every day, representing a 7% increase on the previous year. ACS’s 2021 crime report shows that greater action is needed to tackle violence against shop workers. An estimated 40,000 violent incidents took place in the convenience sector over the past year, with approximately 19% resulting in injury.

[Sarah Champion (Rotherham) (Lab)]

I support my hon. Friend’s powerful speech. I am unsure whether she has the gender breakdown for those figures, but in my experience it is predominantly women who work at the front of these shops and convenience stores, and attacks are often unpleasant and misogynistic. Anything in legislation that could prevent that sort of abuse would be welcome.

[Sarah Jones]

My hon. Friend makes a good point. I do not have those figures here, but we know that more women than men are in such positions, so I imagine that that breakdown would bear out what she says. She is right that we should do everything we can to stop such attacks.

More than 1.2 million incidents of verbal abuse were recorded over the past year, with 89% of store colleagues experiencing verbal abuse. Two of the top triggers of violence are colleagues having to enforce age restriction sales policies or refusing to serve intoxicated customers. USDAW’s coronavirus survey, which was based on 4,928 responses, shows that since 14 March 2020, 62.2% of retail workers were verbally abused, 29% were threatened and 4% were assaulted. Last year, research conducted by USDAW found that 88% of retail workers experienced verbal abuse—in almost two thirds of cases, it was from a customer—and 300,000 out of a 3 million-strong workforce were assaulted. Only 6% of those incidents resulted in a prosecution and a quarter of cases go unreported altogether. It is therefore vital to introduce new penalties to protect shop workers, deter offenders, break the cycle of abuse and deliver justice to victims. Abuse should not be part of someone’s day job. Nobody should be treated with disrespect, spat at, bitten, grabbed, sexually harassed or discriminated against at work.

I am pleased that Tesco recently got behind the campaign to protect retail workers and that it supports these new clauses. A constituent who works at the local Tesco branch in Croydon recently emailed to talk about her experience: “I’ve lost count of the times I have been verbally abused and threatened while working. I am forever looking over my shoulder. It is a way of life where customers verbally abuse, threaten and attack staff, and it is not right. This affects people in different ways, mentally and physically, and they’re expected to just carry on, which they have to do, because it is their livelihood. This is not acceptable.”

As part of USDAW’s survey of violence, threats and abuse against shop workers, respondents had the opportunity to feed back their experiences. These are some of the voices from the frontline:

“I had never cried in work until the first week of the lockdown. I received constant abuse from nearly every customer during one shift when the rules were changed so that we couldn't accept returns. I finally broke when one woman refused to leave the store and insulted me and berated me for not doing the return. The following day a man was very aggressive towards me for the same reason and I could visibly see him twitching in a way that suggested he was about to become violent. My job has become emotionally draining and it is really starting to affect my mental health.”

“Verbal and physical abuse from customers, it’s not nice, we are only trying to enforce social distancing but customers are using the trip to the shops as a day out and putting the staff at risk, then we return to our families in fear and panic because of the small minded stupidity.”

“I have been verbally abused by customers. Pushed by a customer. Been told to shut up and ‘F-off’ when mentioning limitations or the one way system.”

“I have taken abuse when having to remove items from the customer because they wish to purchase more than the permitted number of restricted items.”

“Customer using verbal abuse towards me, and being racist towards me.”

“Constant verbal abuse/swearing. Customers spitting, coughing and sneezing towards us on purpose.”

“I have been spat at, pushed and treated as if I wasn’t there.”

“We have been threatened with violence and have had to make police reports about members of the public threatening to ‘bash our faces in’ when we leave the store after our shifts. We are regularly subjected to verbal abuse, usually surrounding low/zero stock and restrictions on certain products.”

We will all have had cases such as these in our constituencies. I had a case in which a customer pulled a knife on a shop worker, because the shop worker would not sell them alcohol when they were clearly intoxicated. In some cases, people are very seriously assaulted as well.

[Sarah Champion]

In lots of my local shops, there is just one person in the shop on their own; I wonder whether that has also been my hon. Friend’s experience. I am not sure whether that is because the shop is owner-owned or because it is the victim of cut costs, but it is very worrying.

[Sarah Jones]

My hon. Friend is absolutely right. I was talking this week with some of the larger organisations, and they made exactly that point: the very small convenience stores are often in the most trouble, because there will be only one person working there. A lot of supermarkets have put in place all kinds of support—walkie-talkies, cameras and security on the door—that provides some element of security, but a small convenience shop cannot meet those costs, and it is those individuals who are most at risk.

In the recent Westminster Hall debate that I referred to, the Minister referred to the Home Affairs Committee’s survey, which also asked retail workers if they had experienced violence and abuse. Some 12,667 people responded, and that shows just how widespread the problem is. The survey found that 87% of respondents had reported incidents to their employer, but in 45% of those cases, no further action was taken. Half of respondents reported incidents to the police, but only 12% of those incidents led to an arrest. A third of respondents did not report incidents to their employer because they believed that nothing would be done, or that it was just part of the job. Respondents felt that better security at retail premises and more severe punishments for offenders would help to prevent incidents in the future.

The Minister talked about that survey in his speech, and he said it was “terrible” that so many workers felt it was just part of the job. We have the Minister saying it is terrible; we have Labour saying that it is terrible; and we have the big supermarkets, business CEOs, unions, the Home Affairs Committee, the British Retail Consortium and the Association of Convenience Stores saying that it is terrible, so now is the opportunity to do something about it.

The Minister may well repeat the argument that he made in the Westminster Hall debate, namely that the updated sentencing guidelines—they provide a welcome list of aggravating factors to be considered in the case of attacks on those who are providing a service to the public—are enough. We do not believe that they are, and we think the Government should go further. The argument that protections for public service workers are already enshrined in law does not suffice: if the Minister looks at the data on how many people do not report attacks and abuse because they think nothing will be done, and at the tiny percentage of prosecutions, the facts bear that out. Sentencing guidelines are important, but if the number of prosecutions remains so low, clearly something is not working.

Our new clauses are ready and have been rehearsed in previous legislation. We know that we have a lot of cross-party support. Members across the House are calling on the Government to look again and do something stronger, including Government Members, such as the hon. Members for Stockton South (Matt Vickers) and for Hazel Grove (Mr Wragg) and the right hon. Member for Tatton (Esther McVey), SNP Members, Lib Dem Members and, of course, many Labour Members.

In response to a recent written question on this subject, the Minister said that the Government would

“continue to keep the matter under review and listen to the debate on this matter.”

Well, we have had many debates and I know that he has listened, so I hope that today he can provide a more supportive response to these new clauses.

--- Later in debate ---

[The Parliamentary Under-Secretary of State for Justice (Chris Philp)]

I thank the shadow Minister, my constituency neighbour, for introducing these new clauses. I join her in paying tribute to the retail workers and others who have kept our country going over the past 12 to 18 months, often in difficult circumstances. I know that we are all very grateful for what they and others have done. I have a great deal of sympathy for retail workers. My first regular paid job was in Sainsbury’s at West Wickham, which the shadow Minister will know is a short distance from the boundary of her constituency.

We take the issue seriously and, as the shadow Minister said, we had a Westminster Hall debate on this topic three or four weeks ago, when a number of Members described various forms of abuse and assault that their constituents had suffered. Most of the assaults given as examples would have been charged not as common assault with a maximum sentence of six months, but as a more serious form of assault—for example, assault occasioning actual bodily harm, which carries a maximum sentence not of a year, as per the new clause, but of five years. Indeed, in more serious cases involving knives and so on where people are convicted of grievous bodily harm with intent to commit grievous bodily harm, the maximum sentence is not a year, as per the new clause, but life.

There are a number of criminal offences on the statute book that cater for the serious offences described graphically in that Westminster Hall debate. In such cases, a charge should be laid and a higher sentence—higher even than that contemplated by the new clause—could and should be given.

There is also the question of whether current law adequately recognises retail workers and other public workers when a sentence is being passed. The law already recognises that such people are to be treated somewhat differently if the victim is, for example, working in a shop, and the sentencing guidelines, which the shadow Minister mentioned and which were updated a few weeks ago, make it clear that if there are aggravating factors the sentence passed will be longer than it otherwise would be. The fourth aggravating factor on the list is an

“offence committed against those working in the public sector or providing a service to the public”.

That would obviously include retail workers, transport workers and others.

Not only do we have offences on the statute book already—many of which have much longer maximum sentences than the maximum called for by the new clause, such as five years for actual bodily harm—but the fact that the victim was providing a service to the public already represents an aggravating factor that leads to a longer sentence.

On particular things that have happened during covid, the case of Belly Mujinga, which the shadow Minister mentioned, occurred at Victoria station. I think Belly Mujinga worked for Southern Railway, which is the company that serves our two constituencies. The new Sentencing Council guidelines published a few weeks ago incorporated some revisions, which I think help. There is a new aggravating factor of deliberate spitting or coughing. A new factor—

“Intention to cause fear of serious harm, including disease transmission”—

increases culpability, which increases the sentence.

Therefore, if that person’s action—this would apply to a case such as that of Belly Mujinga—included such an intention, that is taken to increase the culpability of the offender. Those changes were made to the sentencing guidelines a few weeks ago, so we have offences on the statute book with long maximums such as five years, or life for GBH with intent. We have aggravating factors that apply in respect of retail workers, and indeed other people serving the public. We have new sentencing guidelines, which speak to things such as spitting and causing fear of serious harm in relation to transmissible diseases.

Is there a problem? Yes, there is, but I do not think that it is with the sentences; it is with the reporting and the prosecutions. Shockingly, in a survey prepared for the Home Affairs Committee that I think the shadow Minister has seen—I referred to it in our Westminster Hall debate—of the 8,742 shop workers responding who had been victims of this sort of crime, only 53% reported the offence to the police. Half the victims did not even report it, so we need to do a lot more to make sure that victims report this crime.

[Sarah Jones]

The Minister is making the arguments that I thought he would. They are perfectly reasonable, but I come back to him on the point that one of the problems is the tiny proportion of prosecutions and another is the huge increase in assaults against all these groups of people. He makes the point that a lot of people do not report these crimes, but Parliament and the Government could send a strong message, as the Government did with war memorials: they said that they were not necessarily expecting lots of prosecutions, but they wanted to send a strong message to the public about the importance of memorials.

For Parliament to send a strong message would be a really powerful way of encouraging shop workers to report these crimes. Although sentencing guidance is important, I do not think that the public know about it or would be able to tell us that it was changed a few weeks ago, whereas making it clear that this is something we want to set out in law would send a message to all those people who do not report these crimes. It might help.

[Chris Philp]

I think the sentencing guidelines are important. Addressing coughing, spitting and causing fear of infectious disease transmission is important, as is the recognition that public sector workers and people providing a service to the public get in the sentencing guidelines. The shadow Minister says that they are not important; I think they are, because they are what the judge looks at, day in, day out, when deciding what sentence to hand down.

When it comes to getting more incidents reported, investigated and then prosecuted, we first need to look at why people are not reporting them. Again, the survey sheds light—3,444 people replied to this question. The top reason for not reporting the offence, cited by more than a third of respondents, was

“I did not believe the employer would do anything about it”.

Shockingly, the second was

“I believed it was just part of the job”,

which of course it is not; the third was

“I considered the incident too minor”;

and the fourth was

“I did not believe the police would do anything about it”.

Clearly there is a perception issue around this crime that we need to sort out. The Minister for Crime and Policing is leading a taskforce designed, first, to get employers to better support their employees when it happens. Although 87% of people—almost all—tell their employer, only 53% report it to the police. I infer by subtracting one number from the other that in 34% of cases, employers who know about the crime are not supporting their employees to report it to the police. Employers need to do more. To be honest, I think that the police will be doing more in this area as well, guided and encouraged by the taskforce that the Minister for Crime and Policing is running. We have the laws and we have the aggravating factors, but we need more reporting and more investigation, and there is a taskforce dedicated to doing that.

Let me make a couple of specific comments on new clause 45—the retail worker clause—and new clause 46, which would add health and social care workers and transport workers, who of course are very important but are also protected under the Sentencing Council guidelines because they are both in the public sector and providing a service to the public. Even taken together, the two new clauses arguably have some omissions. For example, teachers—who I would say deserve no less protection than the other groups—are not mentioned at all; nor are people who serve their communities doing refuse collection or work in parks. All kinds of other workers who serve the public or work in the public sector, and who are equally deserving of protection, are not mentioned in the new clauses, but all those people are rightly covered by the Sentencing Council guidelines.

There is more work to do, which the taskforce is doing. We need retail employers to support their staff much more, and we need the taskforce to do its work of increasing reporting and prosecutions, but the offences are on the statute book already, with maximum sentences of five years —or even life, for GBH with intent. The aggravating factors are there, so let us get these crimes reported and get them prosecuted. That is how we will protect retail workers.

[Sarah Jones]

The arguments about under-reporting make our case for us. People would be much more likely to report these things if they knew that a specific sentence had been identified, and if they knew that Parliament and the law were on their side. I think that would make a huge difference to the reporting.

I am grateful that the Minister acknowledges that there is more work to be done in this space. I know about the taskforce that the policing Minister is undertaking, and he is right to say that employers need to do more. I stress, however, that it is not often that employers and trade unions are absolutely as one, but on this issue they are absolutely agreed that something is needed. They are the ones with experience of life on the ground in shops and retail spaces, and this is what they are calling for. I will not press the new clause to a vote now, but I am sure we will want to return to it on Report. I beg to ask leave to withdraw the motion.

Clause, by leave, withdrawn.

[The Chair]

New clauses 46 to 55 have already been debated, so we now come to new clause 56. I understand that Siobhain Baillie wishes to speak to new clause 56.

New Clause 56

Maximum sentences for causing or allowing a child or vulnerable adult to suffer serious injury or death

‘(1) Section 5 of the Domestic Violence, Crime and Victims Act 2004 is amended as follows—

(a) in subsection (7), for “a term not exceeding 14 years” substitute “life”, and

(b) in subsection (8), for “10” substitute “14”.

(2) Schedule 19 of the Sentencing Act 2020 is amended by the insertion of the following after paragraph 20—

“Domestic Violence, Crime and Victims Act 2004

20A An offence to which section 5(7) of the Domestic Violence, Crime and Victims Act 2004 applies.”’ —(Siobhan Baillie.)

This new clause seeks to increase sentencing levels under section 5 of the Domestic Violence Crime and Victims Act 2004 (causing or allowing a child or vulnerable adult to suffer serious injury or death) by raising the death offence to life imprisonment, and the “serious injury” offence to 14 years.

Brought up, and read the First time.

--- Later in debate ---

New clause 64 would allow prosecutors to go after those who facilitate sex for rent, including, but not limited to, publishers and websites.

[Sarah Jones]

Does my hon. Friend accept that some wider societal issues are pushing people into this situation? I had a constituent who had no recourse to public funds who had a child. She was working all the hours that she could for a cleaning company, but she was not earning enough, so she was renting somewhere with that very low pay, and the landlord asked her for sex in order to pay the rent. She chose not to do that and ended up literally street homeless, because she had no recourse to public funds. In the end, the council intervened, and she got housing, but she was in a very difficult position. The idea that she, in that situation, would have consent is not right.

[Alex Cunningham]

No one should ever be placed in that situation. My hon. Friend and I were both members of the shadow housing team when we discussed the housing crisis that faces many people, especially young people. No one should ever be in that situation. Perhaps a whole-society approach is required. If we did not have a problem with housing, perhaps young people such as my hon. Friend’s constituent would not find themselves in that sort of situation.

This offence would also extend to those who facilitate sex for rent directly—for example, by driving so-called tenants to and from their accommodation or by disguising sex for rent arrangements. Put simply, if it were not for those who actively promote or facilitate acts of sex for rent, the problem would not be a fraction of the size it is today. I hope the Minister will support new clause 64 and act today.