Asked by: Owen Thompson (Scottish National Party - Midlothian)
Question to the Department for Digital, Culture, Media & Sport:
To ask the Secretary of State for Digital, Culture, Media and Sport, what assessment his Department has made of whether there has been an increased risk of problem gambling among (a) adults and (b) children and young people through in-game purchases in video games during the covid-19 outbreak; and what steps his Department is taking to mitigate such risks.
Answered by Caroline Dinenage
The government has no evidence of a causative link between in-games purchases and problem gambling, and we have no evidence that this has changed during the covid-19 outbreak. However, we continue to monitor the situation closely.
The government takes concerns around gambling-like behaviour in video games very seriously. We have committed to a review of the Gambling Act, with a particular focus on tackling issues around loot boxes. Further details will be set out in the government response to the DCMS Select Committee’s report on Immersive and Addictive Technologies which will be published shortly.
We also continue to work with industry and the age ratings bodies to encourage the use of parental controls that can disable or limit spending on devices, and welcomed the launch in January 2020 of the games industry’s Get Smart About P.L.A.Y. campaign encouraging parents to use parental controls and take an active role in their children’s gaming. We also welcome PEGI’s decision to introduce a new ‘paid random items’ content label.
Asked by: Stephanie Peacock (Labour - Barnsley East)
Question to the Department for Digital, Culture, Media & Sport:
To ask the Secretary of State for Digital, Culture, Media and Sport, whether his Department has taken steps to restrict targeted online advertising by gambling businesses during the covid-19 outbreak.
Answered by Nigel Huddleston - Financial Secretary (HM Treasury)
The government, Advertising Standards Authority (ASA), and Gambling Commission do not hold data on the frequency at which targeted advertising is shown to or seen by social media users. The nature of targeted advertising makes it difficult to generate accurate figures as the number of targeted gambling advertisements varies considerably between users.
Targeted gambling advertising on social media platforms, like all forms of gambling advertising, is subject to strict controls. Rules on content mean that these adverts must never seek to exploit or appeal to children or vulnerable people, and rules on placement mean that they must never be targeted at these groups. In October 2019 the Gambling Commission issued a challenge to industry to make better use of advertising technology to target away from vulnerable people. Following this, it was announced in April that industry has committed to make better and more consistent use of customer data to ensure paid-for advertising is targeted away from vulnerable people on social media platforms.
The government is aware of concerns that the anxiety and isolation experienced as a result of measures in place to curb the spread of covid 19 may increase the risk of gambling-related harms for some people. In recognition of this, the Minister for Sport, Tourism and Heritage has written to operators to urge them to increase the prominence of safer gambling messaging in all adverts during the current period, including online. In addition, the ASA has written to operators warning them that they must continue to abide by existing rules and must not look to exploit the current situation.
Asked by: Carolyn Harris (Labour - Swansea East)
Question to the Department for Digital, Culture, Media & Sport:
To ask the Secretary of State for Digital, Culture, Media and Sport, what steps his Department is taking to ensure that vulnerable gamblers are protected during the covid-19 outbreak.
Answered by Nigel Huddleston - Financial Secretary (HM Treasury)
The government has made clear that we expect operators to be aware of the potential risk for increased gambling harm as people spend much more time at home and online. I have written and spoken to operators to remind them that they should be particularly responsible regarding player protections and advertising at this time, as have the Gambling Commission and the Advertising Standards Authority. We are continuing to monitor the situation carefully.
The government has welcomed the ‘10 commitments’ launched by the Betting and Gaming Council to ensure safer gambling practices amongst its members. Following engagement and correspondence with the government and the Commission, BGC members have also pledged for the next six weeks to replace all slot, casino and bingo advertising on TV and radio with safer gambling adverts or to donate the slots to charity, and their online advertising will focus more on safer gambling measures.
The Gambling Commission has published Covid specific guidance to customers about staying safe when gambling online, including on how to limit ad exposure on social media and access support if needed. This all comes against a backdrop of continuing government and regulator action, including the introduction of tighter age and identity verification requirements, a ban on credit card gambling and the introduction of Gamstop integration as a condition of holding a licence.
We continue to hold operators to account if they fail to adequately protect consumers at this difficult time and will not hesitate to step in if that becomes necessary.
Asked by: Carolyn Harris (Labour - Swansea East)
Question to the Department for Digital, Culture, Media & Sport:
To ask the Secretary of State for Digital, Culture, Media and Sport, what discussions he has had with the Gambling Industry to ensure that gamblers are protected during the covid-19 outbreak.
Answered by Nigel Huddleston - Financial Secretary (HM Treasury)
The government has made clear that we expect operators to be aware of the potential risk for increased gambling harm as people spend much more time at home and online. I have written and spoken to operators to remind them that they should be particularly responsible regarding player protections and advertising at this time, as have the Gambling Commission and the Advertising Standards Authority. We are continuing to monitor the situation carefully.
The government has welcomed the ‘10 commitments’ launched by the Betting and Gaming Council to ensure safer gambling practices amongst its members. Following engagement and correspondence with the government and the Commission, BGC members have also pledged for the next six weeks to replace all slot, casino and bingo advertising on TV and radio with safer gambling adverts or to donate the slots to charity, and their online advertising will focus more on safer gambling measures.
The Gambling Commission has published Covid specific guidance to customers about staying safe when gambling online, including on how to limit ad exposure on social media and access support if needed. This all comes against a backdrop of continuing government and regulator action, including the introduction of tighter age and identity verification requirements, a ban on credit card gambling and the introduction of Gamstop integration as a condition of holding a licence.
We continue to hold operators to account if they fail to adequately protect consumers at this difficult time and will not hesitate to step in if that becomes necessary.