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Written Question
Gambling: Coronavirus
Wednesday 16th September 2020

Asked by: Carolyn Harris (Labour - Swansea East)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, what estimate he has made of the (a) number of (i) men and (ii) women gambling and (b) rates of problematic gambling during the covid-19 outbreak; and whether he has made an assessment of the effect of covid-19 lockdown on the propensity of people already gambling to try new products.

Answered by Nigel Huddleston - Financial Secretary (HM Treasury)

The Gambling Commission has monitored gambling behaviours during the Covid-19 period by collecting data from operators and through regular surveys. Information from both of these sources has been published on the Commission’s website and is available here: https://www.gamblingcommission.gov.uk/news-action-and-statistics/news/2020/Data-shows-the-impact-of-Covid-19-on-gambling-behaviour-in-May-2020.aspx

Survey data collected during April, May and June this year shows that 35% of men and 27% of women had gambled in the past four weeks. Amongst those past-four-week gamblers, 31% tried a new product, with the most common being National Lottery draws (18%). Rates of participation for different forms of gambling are also given, showing that, for example, 24% of people played National Lottery draws and 2% played online slots or instant win games during that time.

In addition, respondents were asked whether they had spent more time or money on any gambling activities in the past four weeks than they had previously. 73% of respondents had not spent more time or money, with National Lottery draws the most popular activities amongst those who had increased either time (8%) or money (14%) spent.

The Gambling Commission conducts a quarterly telephone survey of gambling behaviours which collects data about problem gambling prevalence. The most recent wave of that survey was carried out in June 2020, and the next is due to take place in September. As this quarterly data is aggregated to provide annual figures, and problem gambling is measured using questions which ask about past year experiences and behaviours, the survey has not yet provided an indication of the impact of the Covid-19 outbreak on problem gambling rates. However, any significant shifts are likely to be reflected in the next set of data which is due to be published in October. Figures for the year to June can be found at https://www.gamblingcommission.gov.uk/news-action-and-statistics/Statistics-and-research/Levels-of-participation-and-problem-gambling/Research-library.aspx


Written Question
Gambling: Coronavirus
Wednesday 16th September 2020

Asked by: Carolyn Harris (Labour - Swansea East)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, what estimate he has made of the rates of play on different gambling products during the covid-19 outbreak.

Answered by Nigel Huddleston - Financial Secretary (HM Treasury)

The Gambling Commission has monitored gambling behaviours during the Covid-19 period by collecting data from operators and through regular surveys. Information from both of these sources has been published on the Commission’s website and is available here: https://www.gamblingcommission.gov.uk/news-action-and-statistics/news/2020/Data-shows-the-impact-of-Covid-19-on-gambling-behaviour-in-May-2020.aspx

Survey data collected during April, May and June this year shows that 35% of men and 27% of women had gambled in the past four weeks. Amongst those past-four-week gamblers, 31% tried a new product, with the most common being National Lottery draws (18%). Rates of participation for different forms of gambling are also given, showing that, for example, 24% of people played National Lottery draws and 2% played online slots or instant win games during that time.

In addition, respondents were asked whether they had spent more time or money on any gambling activities in the past four weeks than they had previously. 73% of respondents had not spent more time or money, with National Lottery draws the most popular activities amongst those who had increased either time (8%) or money (14%) spent.

The Gambling Commission conducts a quarterly telephone survey of gambling behaviours which collects data about problem gambling prevalence. The most recent wave of that survey was carried out in June 2020, and the next is due to take place in September. As this quarterly data is aggregated to provide annual figures, and problem gambling is measured using questions which ask about past year experiences and behaviours, the survey has not yet provided an indication of the impact of the Covid-19 outbreak on problem gambling rates. However, any significant shifts are likely to be reflected in the next set of data which is due to be published in October. Figures for the year to June can be found at https://www.gamblingcommission.gov.uk/news-action-and-statistics/Statistics-and-research/Levels-of-participation-and-problem-gambling/Research-library.aspx


Written Question
Gambling: Coronavirus
Tuesday 23rd June 2020

Asked by: Clive Betts (Labour - Sheffield South East)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, for what reason Adult Gaming Centres were not allowed to reopen on Monday 15 June 2020.

Answered by Nigel Huddleston - Financial Secretary (HM Treasury)

While arcades are mentioned in the BEIS guidance on shops and branches published on 11 May, the government made it clear that a final decision on which premises would reopen on 15 June would be made nearer the time and would be based on the current situation and scientific advice.

The government’s decision was that adult gaming centres, like other amusement arcades and leisure and entertainment venues, should remain closed at this time. These businesses differ from retailers in several ways, including the contact with hard surfaces which is a necessary part of playing their games. As detailed in the government's roadmap “Our Plan to Rebuild” the next phase of easing Covid-19 lockdown restrictions will begin no earlier than 4 July, subject to public health advice. My department is working through the next steps with the arcades sector in line with further announcements on the roadmap.


Written Question
Gambling: Coronavirus
Monday 22nd June 2020

Asked by: Richard Holden (Conservative - North West Durham)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, when adult gaming centres and arcades will be able to re-open as covid-19 lockdown restrictions are eased.

Answered by Nigel Huddleston - Financial Secretary (HM Treasury)

As detailed in the Government's roadmap “Our Plan to Rebuild” the next phase of easing Covid-19 lockdown restrictions will begin no earlier than 4 July, subject to public health advice. My Department is working through the next steps with the arcades sector in line with further announcements on the roadmap.


Written Question
Gambling: Coronavirus
Thursday 11th June 2020

Asked by: John Spellar (Labour - Warley)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, pursuant to his oral Answer of 4 June 2020, Official Report, column 992 on Covid-19: Sporting Sector, what the timetable is for the re-opening of the betting and gaming industry as the covid-19 lockdown restrictions are eased.

Answered by Nigel Huddleston - Financial Secretary (HM Treasury)

This week the Prime Minister will outline next steps for a number of sectors, which are expected to take effect from 15 June, subject to the latest scientific and medical advice. Further announcements about remaining sectors of the economy will follow in due course.


Written Question
Gambling: Coronavirus
Thursday 21st May 2020

Asked by: Preet Kaur Gill (Labour (Co-op) - Birmingham, Edgbaston)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, what steps he is taking to tackle the increase in gambling on online casino games since the covid-19 lockdown.

Answered by Nigel Huddleston - Financial Secretary (HM Treasury)

We have made clear that it expects operators to be aware of the potential for increased risk of gambling harm during lockdown and to ensure that they act responsibly to protect customers. On 12 May the Gambling Commission published data which indicated that, while the majority of people are gambling the same amount or less than they did previously, there was an increase in the number of people playing certain online gambling products, including casino games (13%), when figures for March 2019 were compared to those for March 2020. We can not yet be sure how much of this growth is directly attributable to lockdown or is substitution from land-based gambling products.

Online gambling operators must comply with the existing strict requirements for the protection of children and vulnerable people. These have been further strengthened over the past year, with a ban on credit card gambling online (including via e-wallets) and compulsory integration of online operators to GAMSTOP, the online self exclusion scheme. The Gambling Commission has now issued COVID-19 specific guidance for operators aimed at strengthening protections for vulnerable people even further during the lockdown period. This includes requirements to prevent customers reversing withdrawals from their account, to cease offering bonuses or promotions to customers who are displaying indicators of gambling harms, to interact with customers who have been playing continually for an hour, and to monitor customer activities and compare these to pre-lockdown play to identify those who may be at risk. The Commission will take action against operators who fail to act responsibly and we. will continue to monitor the situation closely.


Written Question
Gambling: Coronavirus
Tuesday 5th May 2020

Asked by: Owen Thompson (Scottish National Party - Midlothian)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, how many complaints have been received by the Advertising Standards Authority on adverts for online gambling sites during the covid-19 outbreak.

Answered by Nigel Huddleston - Financial Secretary (HM Treasury)

Gambling advertising is subject to strict controls set out in the advertising codes of practice issued by the Broadcast Committee of Advertising Practice (BCAP) and the Committee of Advertising Practice (CAP). Rules on content mean that these adverts must never seek to exploit or appeal to children or vulnerable people, and rules on placement mean that they must never be targeted at these groups. Both the Advertising Standards Authority (ASA) – as the independent advertising regulator – and the Gambling Commission can take action where gambling advertising is found to be in breach of these rules.

The Advertising Standards Authority received 82 complaints about gambling advertising in March this year, and a further 97 complaints between 1 and 28 April. This is compared to 79 complaints received in January, and 71 received in February. Of the 179 complaints received between 1 March and 28 April, 109 related to TV advertising, 8 to radio advertising and the rest to online and non-broadcast media. The ASA does not record what proportion of these adverts were promoting online gambling sites. It did not find any of the adverts complained about to be in breach of the codes for gambling advertising but did take enforcement action where a gambling advert was found to be misleading and therefore in breach of the wider advertising codes.

Between 23 March and 28 April, the Gambling Commission identified a total of 11 online adverts for online gambling products that were in breach of the rules on advertising that relate to the protection of vulnerable adults. Gambling Commission intervention with the operators involved ensured that these adverts were removed or altered. During that period it did not find any adverts to be in breach of rules requiring adverts not to be targeted at children or of particular appeal to them.

The government, Gambling Commission and the ASA do not hold information about the volume of broadcast advertising promoting online gambling. The Minister for Sport, Tourism and Heritage has written to operators to urge them to increase the prominence of safer gambling messaging adverts across all channels during the current period. In addition, the ASA has warned operators that they must continue to abide by existing rules and must not look to exploit the current situation. Industry group the Betting and Gaming Council announced on 27 April that in response to public concern its members would replace adverts for online slot, casino and bingo products on TV and radio with safer gambling adverts, or donate the slots to charity, for an initial period of six weeks.


Written Question
Gambling: Coronavirus
Tuesday 5th May 2020

Asked by: Owen Thompson (Scottish National Party - Midlothian)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, how many adverts for online gambling sites on online channels have been found to be in breach of existing standards (a) to protect adult audiences and (b) to limit exposure for under-18s during the covid-19 outbreak.

Answered by Nigel Huddleston - Financial Secretary (HM Treasury)

Gambling advertising is subject to strict controls set out in the advertising codes of practice issued by the Broadcast Committee of Advertising Practice (BCAP) and the Committee of Advertising Practice (CAP). Rules on content mean that these adverts must never seek to exploit or appeal to children or vulnerable people, and rules on placement mean that they must never be targeted at these groups. Both the Advertising Standards Authority (ASA) – as the independent advertising regulator – and the Gambling Commission can take action where gambling advertising is found to be in breach of these rules.

The Advertising Standards Authority received 82 complaints about gambling advertising in March this year, and a further 97 complaints between 1 and 28 April. This is compared to 79 complaints received in January, and 71 received in February. Of the 179 complaints received between 1 March and 28 April, 109 related to TV advertising, 8 to radio advertising and the rest to online and non-broadcast media. The ASA does not record what proportion of these adverts were promoting online gambling sites. It did not find any of the adverts complained about to be in breach of the codes for gambling advertising but did take enforcement action where a gambling advert was found to be misleading and therefore in breach of the wider advertising codes.

Between 23 March and 28 April, the Gambling Commission identified a total of 11 online adverts for online gambling products that were in breach of the rules on advertising that relate to the protection of vulnerable adults. Gambling Commission intervention with the operators involved ensured that these adverts were removed or altered. During that period it did not find any adverts to be in breach of rules requiring adverts not to be targeted at children or of particular appeal to them.

The government, Gambling Commission and the ASA do not hold information about the volume of broadcast advertising promoting online gambling. The Minister for Sport, Tourism and Heritage has written to operators to urge them to increase the prominence of safer gambling messaging adverts across all channels during the current period. In addition, the ASA has warned operators that they must continue to abide by existing rules and must not look to exploit the current situation. Industry group the Betting and Gaming Council announced on 27 April that in response to public concern its members would replace adverts for online slot, casino and bingo products on TV and radio with safer gambling adverts, or donate the slots to charity, for an initial period of six weeks.


Written Question
Gambling: Coronavirus
Tuesday 5th May 2020

Asked by: Wendy Chamberlain (Liberal Democrat - North East Fife)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, what assessment he has made of the level of online gambling advertising on television during the covid-19 lockdown.

Answered by Nigel Huddleston - Financial Secretary (HM Treasury)

Gambling advertising is subject to strict controls set out in the advertising codes of practice issued by the Broadcast Committee of Advertising Practice (BCAP) and the Committee of Advertising Practice (CAP). Rules on content mean that these adverts must never seek to exploit or appeal to children or vulnerable people, and rules on placement mean that they must never be targeted at these groups. Both the Advertising Standards Authority (ASA) – as the independent advertising regulator – and the Gambling Commission can take action where gambling advertising is found to be in breach of these rules.

The Advertising Standards Authority received 82 complaints about gambling advertising in March this year, and a further 97 complaints between 1 and 28 April. This is compared to 79 complaints received in January, and 71 received in February. Of the 179 complaints received between 1 March and 28 April, 109 related to TV advertising, 8 to radio advertising and the rest to online and non-broadcast media. The ASA does not record what proportion of these adverts were promoting online gambling sites. It did not find any of the adverts complained about to be in breach of the codes for gambling advertising but did take enforcement action where a gambling advert was found to be misleading and therefore in breach of the wider advertising codes.

Between 23 March and 28 April, the Gambling Commission identified a total of 11 online adverts for online gambling products that were in breach of the rules on advertising that relate to the protection of vulnerable adults. Gambling Commission intervention with the operators involved ensured that these adverts were removed or altered. During that period it did not find any adverts to be in breach of rules requiring adverts not to be targeted at children or of particular appeal to them.

The government, Gambling Commission and the ASA do not hold information about the volume of broadcast advertising promoting online gambling. The Minister for Sport, Tourism and Heritage has written to operators to urge them to increase the prominence of safer gambling messaging adverts across all channels during the current period. In addition, the ASA has warned operators that they must continue to abide by existing rules and must not look to exploit the current situation. Industry group the Betting and Gaming Council announced on 27 April that in response to public concern its members would replace adverts for online slot, casino and bingo products on TV and radio with safer gambling adverts, or donate the slots to charity, for an initial period of six weeks.


Written Question
Gambling: Coronavirus
Monday 4th May 2020

Asked by: Owen Thompson (Scottish National Party - Midlothian)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, what assessment he has made of the frequency of targeted adverts for online gambling sites on social media channels during the covid-19 outbreak.

Answered by Nigel Huddleston - Financial Secretary (HM Treasury)

The government, Advertising Standards Authority (ASA), and Gambling Commission do not hold data on the frequency at which targeted advertising is shown to or seen by social media users. The nature of targeted advertising makes it difficult to generate accurate figures as the number of targeted gambling advertisements varies considerably between users.

Targeted gambling advertising on social media platforms, like all forms of gambling advertising, is subject to strict controls. Rules on content mean that these adverts must never seek to exploit or appeal to children or vulnerable people, and rules on placement mean that they must never be targeted at these groups. In October 2019 the Gambling Commission issued a challenge to industry to make better use of advertising technology to target away from vulnerable people. Following this, it was announced in April that industry has committed to make better and more consistent use of customer data to ensure paid-for advertising is targeted away from vulnerable people on social media platforms.

The government is aware of concerns that the anxiety and isolation experienced as a result of measures in place to curb the spread of covid 19 may increase the risk of gambling-related harms for some people. In recognition of this, the Minister for Sport, Tourism and Heritage has written to operators to urge them to increase the prominence of safer gambling messaging in all adverts during the current period, including online. In addition, the ASA has written to operators warning them that they must continue to abide by existing rules and must not look to exploit the current situation.