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Written Question
Gambling: Crime
Monday 22nd April 2024

Asked by: Carolyn Harris (Labour - Swansea East)

Question to the Home Office:

To ask the Secretary of State for the Home Department, whether he has made a recent estimate of the total amount of money that has been returned to victims of gambling-related crimes by (a) the gambling industry, (b) Proceeds of Crime Act proceedings and (c) any other means in the 2023-24 financial year.

Answered by Chris Philp - Minister of State (Home Office)

Neither the Government nor the Gambling Commission hold information on how many crimes related to harmful gambling were committed in the last 12 months and there has been no recent estimate as to the total amount of money that has been returned to victims of gambling-related crimes.

The Office for Health Improvement and Disparities (OHID) in Department of Health and Social Care have undertaken an evidence review which provides estimates of the economic costs of harmful gambling, which includes a section on criminal activity (chapter 6).The economic cost of gambling-related harm in England: evidence update 2023 (publishing.service.gov.uk)

The Gambling Act 2005 sets out the following licensing objectives:

  • preventing gambling from being a source of crime or disorder, being associated with crime or disorder or being used to support crime.
  • ensuring that gambling is conducted in a fair and open way
  • protecting children and other vulnerable people from being harmed or exploited by gambling.

As the statutory regulator, the Gambling Commission is responsible for making sure all licensing applications meet these objectives. The Commission has published a statement of principles for licensing and regulation which sets out how it governs what it does and how they help to meet the Act's licensing objectives.


Written Question
Gambling: Crime
Monday 22nd April 2024

Asked by: Carolyn Harris (Labour - Swansea East)

Question to the Home Office:

To ask the Secretary of State for the Home Department, how many crimes related to harmful gambling were committed in the last 12 months; what the nature of those crimes was; and if he will make an assessment of the potential impact of those crimes on (a) the economy and (b) wider society.

Answered by Chris Philp - Minister of State (Home Office)

Neither the Government nor the Gambling Commission hold information on how many crimes related to harmful gambling were committed in the last 12 months and there has been no recent estimate as to the total amount of money that has been returned to victims of gambling-related crimes.

The Office for Health Improvement and Disparities (OHID) in Department of Health and Social Care have undertaken an evidence review which provides estimates of the economic costs of harmful gambling, which includes a section on criminal activity (chapter 6).The economic cost of gambling-related harm in England: evidence update 2023 (publishing.service.gov.uk)

The Gambling Act 2005 sets out the following licensing objectives:

  • preventing gambling from being a source of crime or disorder, being associated with crime or disorder or being used to support crime.
  • ensuring that gambling is conducted in a fair and open way
  • protecting children and other vulnerable people from being harmed or exploited by gambling.

As the statutory regulator, the Gambling Commission is responsible for making sure all licensing applications meet these objectives. The Commission has published a statement of principles for licensing and regulation which sets out how it governs what it does and how they help to meet the Act's licensing objectives.


Written Question
Gambling: Crime
Monday 22nd April 2024

Asked by: Carolyn Harris (Labour - Swansea East)

Question to the Home Office:

To ask the Secretary of State for the Home Department, if he will make an assessment of the impact of gambling-related (a) fraud and (b) other acquisitive crimes on the finances of the victims of those crimes.

Answered by Chris Philp - Minister of State (Home Office)

Neither the Government nor the Gambling Commission hold information on how many crimes related to harmful gambling were committed in the last 12 months and there has been no recent estimate as to the total amount of money that has been returned to victims of gambling-related crimes.

The Office for Health Improvement and Disparities (OHID) in Department of Health and Social Care have undertaken an evidence review which provides estimates of the economic costs of harmful gambling, which includes a section on criminal activity (chapter 6).The economic cost of gambling-related harm in England: evidence update 2023 (publishing.service.gov.uk)

The Gambling Act 2005 sets out the following licensing objectives:

  • preventing gambling from being a source of crime or disorder, being associated with crime or disorder or being used to support crime.
  • ensuring that gambling is conducted in a fair and open way
  • protecting children and other vulnerable people from being harmed or exploited by gambling.

As the statutory regulator, the Gambling Commission is responsible for making sure all licensing applications meet these objectives. The Commission has published a statement of principles for licensing and regulation which sets out how it governs what it does and how they help to meet the Act's licensing objectives.


Written Question
Gambling: Ombudsman
Wednesday 20th March 2024

Asked by: John Hayes (Conservative - South Holland and The Deepings)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Culture, Media and Sport, if she will make an assessment of the potential merits of establishing an independent ombudsman to enforce gambling operators’ duty of care.

Answered by Stuart Andrew - Parliamentary Under Secretary of State (Department for Culture, Media and Sport)

Following the Government’s review of the Gambling Act 2005, and the Gambling White Paper, published in April 2023, we are introducing a package of measures to further prevent gambling-related harm, including a commitment to establish a non-statutory ombudsman to strengthen protections for customers where things go wrong. The body will adjudicate complaints, including those relating to social responsibility or gambling harm, where an operator is not able to.

We are working at pace with industry and all stakeholders in the sector, including the Ombudsman Association, to ensure customers have access to an ombudsman that is fully operationally independent in line with Ombudsman Association standards, and is fully credible in the eyes of customers. As set out in the white paper, it is important that the body adjudicates fairly and transparently all complaints regarding social responsibility or gambling harm issues where an operator is not able to resolve these.

We remain clear that if this approach does not deliver as we expect, or shortcomings emerge regarding the ombudsman’s remit, powers or relationship with industry, the government will actively explore the full range of options to legislate to create a statutory ombudsman.


Written Question
Gambling: Suicide
Tuesday 19th March 2024

Asked by: John Hayes (Conservative - South Holland and The Deepings)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Culture, Media and Sport, whether she has had recent discussions with Cabinet colleagues on investigations of gambling-related suicides.

Answered by Stuart Andrew - Parliamentary Under Secretary of State (Department for Culture, Media and Sport)

His Majesty’s Government recognises that, while millions of people gamble without experiencing problems, for some it becomes an addiction with serious consequences. It is particularly important to take steps to protect those, particularly young people, who are at risk of experiencing gambling harm.

In April 2023 the Department for Culture, Media and Sport published a White Paper following our review of the Gambling Act 2005. The White Paper outlined a series of measures to tackle practices and products which can drive harm and to ensure that people who are at risk of gambling harm and addiction are protected, including a commitment to introduce a new statutory levy paid by operators to fund research, prevention, and treatment. We are working at pace with the Gambling Commission to bring these measures into force as quickly as possible.

In October 2023 the Gambling Commission published its decision to introduce a specific reporting requirement requiring gambling businesses to inform the Commission when they become aware of a person who has gambled with them has died by suicide. This requirement will come into force on 1 April 2024. While it is the role of the Coroner to investigate such death, where the Commission is made aware that a customer of a licensee has died by suicide, it will consider whether there is evidence of suspected regulatory failings and whether it would be appropriate and proportionate to take any regulatory action.


Written Question
Video Games: Prizes
Thursday 8th February 2024

Asked by: Lord Foster of Bath (Liberal Democrat - Life peer)

Question to the Department for Digital, Culture, Media & Sport:

To ask His Majesty's Government what action they plan to take, if any, against gaming companies that generate transferable loot boxes, or loot box content that can be transferred.

Answered by Lord Parkinson of Whitley Bay - Parliamentary Under Secretary of State (Department for Culture, Media and Sport)

His Majesty’s Government and the Gambling Commission continue to monitor the convergence of video games and gambling closely. The majority of loot box rewards do not have a monetary value, cannot be cashed out, and are of value only in the context of a given game. They do not therefore meet the definition of gambling as set out in the Gambling Act 2005. All operators providing gambling services to consumers in Britain require a licence from the Gambling Commission. Offering any gambling activity without a licence is an offence. The Gambling Commission has demonstrated that it will take strong regulatory action where video game products do amount to unlicensed gambling, including in instances when the trading of items obtained from loot boxes brings loot box mechanics within the statutory definitions of gambling.

In July 2023, UK Interactive Entertainment published new, industry-led guidance on loot boxes. HM Government welcomes this guidance, which, if fully implemented, has the potential to meet the objectives set out in the Government’s response to our call for evidence on loot boxes, published in July 2022. We have agreed a 12-month implementation period during which we expect the industry to work with players, parents, academics, consumer groups and Government bodies to implement this guidance in full.


Written Question
Video Games: Prizes
Thursday 8th February 2024

Asked by: Lord Foster of Bath (Liberal Democrat - Life peer)

Question to the Department for Digital, Culture, Media & Sport:

To ask His Majesty's Government what action they plan to take, if any, to tackle the ability of computer games players to ‘cash out’ loot box prizes through online platforms such as the Steam Community Market.

Answered by Lord Parkinson of Whitley Bay - Parliamentary Under Secretary of State (Department for Culture, Media and Sport)

His Majesty’s Government and the Gambling Commission continue to monitor the convergence of video games and gambling closely. The majority of loot box rewards do not have a monetary value, cannot be cashed out, and are of value only in the context of a given game. They do not therefore meet the definition of gambling as set out in the Gambling Act 2005. All operators providing gambling services to consumers in Britain require a licence from the Gambling Commission. Offering any gambling activity without a licence is an offence. The Gambling Commission has demonstrated that it will take strong regulatory action where video game products do amount to unlicensed gambling, including in instances when the trading of items obtained from loot boxes brings loot box mechanics within the statutory definitions of gambling.

In July 2023, UK Interactive Entertainment published new, industry-led guidance on loot boxes. HM Government welcomes this guidance, which, if fully implemented, has the potential to meet the objectives set out in the Government’s response to our call for evidence on loot boxes, published in July 2022. We have agreed a 12-month implementation period during which we expect the industry to work with players, parents, academics, consumer groups and Government bodies to implement this guidance in full.


Written Question
Gambling: Video Games
Wednesday 7th February 2024

Asked by: Ronnie Cowan (Scottish National Party - Inverclyde)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Culture, Media and Sport, whether her Department plans to take steps to help prevent prevent a potential normalisation of gambling among young people via loot boxes in Apps and video games.

Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)

Following the Government response to the call for evidence on loot boxes in video games, the Government has welcomed new industry-led guidance that aims to address the concerns identified for all players, including young people.

Measures to protect players should ensure that the purchase of loot boxes should be unavailable to all children and young people unless enabled by a parent or guardian, and all players should have access to, and be aware of, spending controls and transparent information to support safe and responsible gameplay.

The Government has agreed a 12-month implementation period for the new guidance on loot boxes and has asked the industry, coordinated by Ukie, to report back to DCMS on the extent to which it has been implemented.

We will continue to keep our position on possible future legislative options under review, informed by academic scrutiny of the industry-led measures. We will provide a further update in due course, following the 12-month implementation period.

Under the Gambling Act 2005, gambling is defined as playing a game of chance for a prize of money or money’s worth. The prizes that can be won via most loot boxes do not have a monetary value, cannot be cashed-out, and are of value only within the context of the game. They therefore do not meet that definition. As set out in the Government’s response to the call for evidence, there are also a number of disadvantages to changing the definition of gambling including the likelihood of capturing unintended activities, creating logistical difficulties in increasing the remit of the Gambling Commission, and undermining gambling taxation.


Written Question
Gambling: Video Games
Wednesday 7th February 2024

Asked by: Ronnie Cowan (Scottish National Party - Inverclyde)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Culture, Media and Sport, on what evidential basis the decision not to define loot boxes as gambling as part of the Gambling White Paper was made.

Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)

Following the Government response to the call for evidence on loot boxes in video games, the Government has welcomed new industry-led guidance that aims to address the concerns identified for all players, including young people.

Measures to protect players should ensure that the purchase of loot boxes should be unavailable to all children and young people unless enabled by a parent or guardian, and all players should have access to, and be aware of, spending controls and transparent information to support safe and responsible gameplay.

The Government has agreed a 12-month implementation period for the new guidance on loot boxes and has asked the industry, coordinated by Ukie, to report back to DCMS on the extent to which it has been implemented.

We will continue to keep our position on possible future legislative options under review, informed by academic scrutiny of the industry-led measures. We will provide a further update in due course, following the 12-month implementation period.

Under the Gambling Act 2005, gambling is defined as playing a game of chance for a prize of money or money’s worth. The prizes that can be won via most loot boxes do not have a monetary value, cannot be cashed-out, and are of value only within the context of the game. They therefore do not meet that definition. As set out in the Government’s response to the call for evidence, there are also a number of disadvantages to changing the definition of gambling including the likelihood of capturing unintended activities, creating logistical difficulties in increasing the remit of the Gambling Commission, and undermining gambling taxation.


Written Question
Gambling: Video Games
Wednesday 7th February 2024

Asked by: Ronnie Cowan (Scottish National Party - Inverclyde)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Culture, Media and Sport, whether she has made an assessment of the relationship between (a) the use of in-game loot boxes and (b) the likelihood of future gambling related harms amongst young people.

Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)

Following the Government response to the call for evidence on loot boxes in video games, the Government has welcomed new industry-led guidance that aims to address the concerns identified for all players, including young people.

Measures to protect players should ensure that the purchase of loot boxes should be unavailable to all children and young people unless enabled by a parent or guardian, and all players should have access to, and be aware of, spending controls and transparent information to support safe and responsible gameplay.

The Government has agreed a 12-month implementation period for the new guidance on loot boxes and has asked the industry, coordinated by Ukie, to report back to DCMS on the extent to which it has been implemented.

We will continue to keep our position on possible future legislative options under review, informed by academic scrutiny of the industry-led measures. We will provide a further update in due course, following the 12-month implementation period.

Under the Gambling Act 2005, gambling is defined as playing a game of chance for a prize of money or money’s worth. The prizes that can be won via most loot boxes do not have a monetary value, cannot be cashed-out, and are of value only within the context of the game. They therefore do not meet that definition. As set out in the Government’s response to the call for evidence, there are also a number of disadvantages to changing the definition of gambling including the likelihood of capturing unintended activities, creating logistical difficulties in increasing the remit of the Gambling Commission, and undermining gambling taxation.