Asked by: Alison McGovern (Labour - Wirral South)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many Carer’s Allowance cases his Department pursued for overpayments of (a) between (i) £500 and £999.99 and (ii) £1,000 and £2,000 and (b) more than £2,000 in 2023-24.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
We recognise the significant contribution of carers to supporting those most in need, which is why we have increased Carer's Allowance by almost £1,500 since 2010.
Claimants have a responsibility to ensure they are entitled to benefits they claim and to inform the DWP of any changes in their circumstances that could impact their award. For Carer’s Allowance, eligibility is partly dependent upon claimants earning £151 or less a week after tax, National Insurance and allowable expenses.
Where overpayments do occur, the Department has a duty to the taxpayer to protect public funds and to ask for money to be paid back. However, we seek to do so without causing hardship. We remain committed to working with anyone who is struggling with their repayment terms and will always look to negotiate sustainable and affordable repayment plans.
Our most recent statistics show that Carer's Allowance overpayments relating to earnings/employment represents 2.1% of our £3.3bn Carer’s Allowance expenditure.
The information requested has been provided in the table below.
Value Grouping | Volume of new overpayments of Carer’s Allowance in 23/24 |
£500.00 - £999.99 | 11.9k |
£1000.00 - £2000.00 | 13.2k |
More than £2000.00 | 6.8k |
Total | 31.9k |
The above data has been sourced from internal DWP management information, which is intended only to help the Department to manage its business. It is not intended for publication and has not been subject to the same quality assurance checks applied to our published official statistics.
Asked by: Alison McGovern (Labour - Wirral South)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many Carer’s Allowance overpayments have been referred to HM Courts and Tribunals Service since February 2022.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
Since February 2022, there have been 119 cases accepted for prosecution for benefit fraud that were so serious they met the threshold for prosecution by The Crown Prosecution Service (CPS) where Carer’s Allowance was the primary overpayment.
Note that this this figure only represents those cases accepted by CPS and does not indicate prosecution outcome. Data is for the period 1/2/2022 to 17/4/2024.
The data has been sourced from internal DWP management information, which is intended only to help the Department to manage its business. It is not intended for publication and has not been subject to the same quality assurance checks applied to our published official statistics.
Asked by: Alison McGovern (Labour - Wirral South)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many Carer’s Allowance cases were flagged as potentially in need of investigation by the VEPs system in the 2023-24 financial year; and of these, how many (a) were and (b) were not investigated.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
The information requested is not readily available and to provide it would incur disproportionate cost.
Asked by: Alison McGovern (Labour - Wirral South)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, with reference to paragraph 3.18 of the National Audit Office report entitled Investigation into overpayments of Carer’s Allowance, published on 26 April 2019, what changes were made to the business rules of the Verify Earnings and Pensions Service that revised downwards the number of alerts that were forecast to be generated from 380,000 to 75,000.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
A review of rules has provided a streamlined approach to the identification of VEP rules, enabling alignment with the latest HMRC data that feeds into DWP Real Time Earnings (RTE) system.
Examples of improvements include benefit specific rules, such as details of fluctuations in income, one off payments and irregular payments revision.
The Department is constantly reviewing available resources against priorities.
Asked by: Jessica Morden (Labour - Newport East)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many people received fines for overpayment of Carer's Allowance in (a) 2020, (b) 2021, (c) 2022, (d) 2023 and (e) as of 1 April 2024; and what was the total amount of these fines.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
Claimants have a responsibility to ensure they are entitled to benefits they claim and to inform the DWP of any changes in their circumstances that could impact their award.
Overpayments occur when an individual receives a payment they are not entitled to. The fines imposed by DWP for overpayments vary depending on the circumstances of the overpayment.
Administrative Penalties may be offered by the fraud investigator as an alternative to a prosecution in certain cases where there has been benefit fraud or attempted benefit fraud.
The table below provides the volume and value of Administrative Penalties accepted due to an overpayment of Carer’s Allowance, by financial year.
Financial Years | Volume of Administrative Penalties | Value |
2020/21 | 64 | £114.4k |
2021/22 | 43 | £80.2k |
2022/23 | 43 | £81.3k |
2023/24 | 75 | £140.8k |
For cases of claimant error, a £50 Civil Penalty may be imposed by DWP where an individual incurs an overpayment as a result of failing to provide accurate information and have not taken reasonable steps to correct the error.
The table below provides the volume and value of Civil Penalties given due to an overpayment of Carer’s Allowance, by financial year.
Financial Years | Volume of Civil Penalties | Value |
2020/21 | 14.9k | £0.747m |
2021/22 | 26.3k | £1.309m |
2022/23 | 24.8k | £1.241m |
2023/24 | 30.1k | £1.506m |
Note that our latest figures show there are approximately 1.4 million people claiming Carer’s Allowance.
The data provided for this response is for the volume of penalties, and it is important to note that individuals can receive more than one penalty.
Data been sourced from internal DWP management information, which is intended only to help the Department to manage its business. It is not intended for publication and has not been subject to the same quality assurance checks applied to our published official statistics. Our analysis has not captured a small but unknown number of penalties that are logged as debts in their own right on the debt MI system. Our understanding is that this approach is rarely used for Carer’s Allowance.
More information about DWP penalties policy can be found here: Penalties policy: in respect of social security fraud and error - GOV.UK (www.gov.uk)
Asked by: Margaret Greenwood (Labour - Wirral West)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many overpayments of carer’s allowance of (a) £0.01 - £500, (b) £500.01 - £1,000, (c) £1,000.01 - £5,000, (d) £5,000.01 - £20,000 and (e) more than £20,000 were made in the (i) 2021-22, (ii) 2022-23 and (iii) 2023-24 financial years.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
Claimants have a responsibility to ensure they are entitled to benefits they claim and to inform the DWP of any changes in their circumstances that could impact their award. For Carer’s Allowance, eligibility is partly dependent upon claimants earning £151 or less a week after tax, National Insurance and allowable expenses.
Where overpayments do occur, the Department has a duty to the taxpayer to protect public funds and to ask for money to be paid back. However, we seek to do so without causing excessive hardship. We remain committed to working with anyone who is struggling with their repayment terms and will always look to negotiate sustainable and affordable repayment plans.
Our most recent statistics show that Carer's Allowance overpayments relating to earnings/employment represents 2.1% of our £3.3bn Carer’s Allowance expenditure.
The information requested has been provided in the table below.
Carer’s Allowance Debt Value Grouping | 2021/22 | 2022/23 | 2023/24 |
£0.01 - £500.00 | 26.4k | 20.3k | 28.0k |
£500.01 - £1000.00 | 12.2k | 11.4k | 11.9k |
£1000.01 - £5000.00 | 18.4k | 16.4k | 18.6k |
£5000.01 - £20,000.00 | 2.9k | 1.3k | 1.3k |
Over £20,000.00 | 0.1k | 0.1k | 0.0k |
Total | 60.1k | 49.5k | 59.9k |
The above data has been sourced from internal DWP management information, which is intended only to help the Department to manage its business. It is not intended for publication and has not been subject to the same quality assurance checks applied to our published official statistics.
Asked by: Margaret Greenwood (Labour - Wirral West)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many debts of overpayments of Carer's Allowance his Department was seeking to recover in value brackets (a) £0.01 - £500, (b) £500.01 - £1,000, (c) £1,000.01 - £5,000, (d) £5,000.01 - £20,000 and (e) over £20,000 as of 6 April 2024.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
Claimants have a responsibility to ensure they are entitled to benefits they claim and to inform the DWP of any changes in their circumstances that could impact their award. For Carer’s Allowance, eligibility is partly dependent upon claimants earning £151 or less a week after tax, National Insurance and allowable expenses.
Where overpayments do occur, the Department has a duty to the taxpayer to protect public funds and to ask for money to be paid back. However, we seek to do so without causing excessive hardship. We remain committed to working with anyone who is struggling with their repayment terms and will always look to negotiate sustainable and affordable repayment plans.
Our most recent statistics show that Carer's Allowance overpayments relating to earnings/employment represents 2.1% of our £3.3bn Carer’s Allowance expenditure.
The information requested has been provided in the table below.
Carer’s Allowance Debt Value Grouping | Volume of Carer’s Allowance Debts |
£0.01 - £500.00 | 61.9k |
£500.01 - £1000.00 | 29.7k |
£1000.01 - £5000.00 | 53.2k |
£5000.01 - £20,000.00 | 11.3k |
Over £20,000.00 | 0.3k |
Total | 156.3k |
The above data has been sourced from internal DWP management information, which is intended only to help the Department to manage its business. It is not intended for publication and has not been subject to the same quality assurance checks applied to our published official statistics.
Data is taken as a snapshot as at 03/04/2024, the closest date we can obtain to 06/04/2024. |
Asked by: Margaret Greenwood (Labour - Wirral West)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many overpayments of Carer’s Allowance there have been in relation to the earnings conditions in each of the last three years.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
Claimants have a responsibility to ensure they are entitled to benefits they claim and to inform the DWP of any changes in their circumstances that could impact their award. For Carer’s Allowance, eligibility is partly dependent upon claimants earning £151 or less a week after tax, National Insurance and allowable expenses.
Where overpayments do occur, the Department has a duty to the taxpayer to protect public funds and to ask for money to be paid back. However, we seek to do so without causing excessive hardship. We remain committed to working with anyone who is struggling with their repayment terms and will always look to negotiate sustainable and affordable repayment plans.
Our most recent statistics show that Carer's Allowance overpayments relating to earnings/employment represents 2.1% of our £3.3bn Carer’s Allowance expenditure.
The information requested has been provided in the table below.
Financial Year | 2021/22 | 2022/23 | 2023/24 |
Volume of Carer’s Allowance (CA) Debts | 36.1k | 30.7k | 34.5k |
The above data has been sourced from internal DWP management information, which is intended only to help the Department to manage its business. It is not intended for publication and has not been subject to the same quality assurance checks applied to our published official statistics.
Asked by: Margaret Greenwood (Labour - Wirral West)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many FTE staff in his Department have been working on overpayments in respect of Carer’s Allowance and its earnings conditions in each of last 10 years; and whether he has made an assessment of the adequacy of those staffing numbers in supporting this function.
Answered by Tom Pursglove - Minister of State (Minister for Legal Migration and Delivery)
Carers Allowance has a commitment to action any debt case once identified within 56 days. The resourcing of this work can vary in line with demand and competing priorities.
Asked by: Margaret Greenwood (Labour - Wirral West)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what the average length of time is that overpayment debts in respect of earnings conditions of Carer’s Allowance have been outstanding providing figures for the last year available.
Answered by Tom Pursglove - Minister of State (Minister for Legal Migration and Delivery)
Carers Allowance has a commitment to action any debt case once identified within 56 days. The resourcing of this work can vary in line with demand and competing priorities.