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National Audit Office
COVID-19 - Dec. 09 2022
Report - Investigation into the performance of HM Passport Office (PDF)

Found: the material featured in this document may not be reproduced for commercial gain without the NAO’s express

Non-Departmental Publication (Guidance and Regulation)
Advisory Committee on Clinical Excellence Awards

Jun. 06 2022

Source Page: Personal statements from new award holders in the 2021 round
Document: Personal statements of new national Clinical Excellence Award recipients 2021 (PDF)

Found: The TNT Trial was highlighted ( https://www.nature.com/articles/s41591 -018 -0037-3) and changed

Written Question
TNT Express: Passports
Wednesday 24th November 2021

Asked by: Daisy Cooper (Liberal Democrat - St Albans)

Question to the Home Office:

To ask the Secretary of State for the Home Department, how many passport deliveries, despatched by her Department's contracted courier service TNT, were not delivered within five days.

Answered by Kevin Foster

The performance of Her Majesty’s Passport Office’s supplier for UK secure delivery services, FedEx (the parent company of TNT), is measured against a 24-hour service level for urgent services, or a 48-hour service level for standard applications, only.

The attached table provides the data of unsuccessful deliveries against these service levels between January and October 2021:

% & volumes outside of target

24-hour

48-hour

Jan 21

0.41 / (204)

0.60 / (2465)

Feb 21

0.10 / (48)

0.49 / (1718)

Mar 21

0.08 / (39)

0.48 / (2423)

Apr 21

0.08 / (34)

0.39 / (1633)

May 21

0.05 / (23)

0.19 / (914)

Jun 21

0.16 / (85)

0.39 / (1455)

Jul 21

0.07 / (34)

0.12 / (469)

Aug 21

0.07 / (41)

0.39 / (5989)

Sep 21

0.39 / (260)

1.61 / (7282)

Oct 21

0.10 / (66)

0.17 / (816)

Non-Departmental Publication (Guidance and Regulation)
UK Visas and Immigration

Dec. 02 2019

Source Page: Egypt: country policy and information notes
Document: Egypt: country policy and information notes (PDF)

Found: Sisi also called personally on Pope Tawadros to express his condo lences following the murders of 21

Departmental Publication (Policy and Engagement)
Department for Transport

Feb. 13 2014

Source Page: EU balance of competences review: transport call for evidence
Document: EU balance of competences review: transport call for evidence (PDF)

Found: (HKX) 193High Speed One 218Mofair e.V 221National Express 223Network Rail 225Office of Rail Regulation

Commons Chamber
Postal Services (Rural Areas) - Mon 02 Sep 2013
No Department present

Mentions:
1: Baroness Clark of Kilwinning (LAB - Life peer) My constituents on islands such as Arran express the fear that they will no longer receive deliveries - Speech Link
2: Baroness Clark of Kilwinning (LAB - Life peer) It has explicitly stated that it is regulating TNT, but it has done nothing whatsoever about TNT either - Speech Link
3: Michael McCann (LAB - East Kilbride, Strathaven and Lesmahagow) can get help at competitive prices from the post office on a range of official documents, including passports - Speech Link
4: Baroness Ritchie of Downpatrick (LAB - Life peer) Such a development would be bad for our society and for our economy.To express support of our existing - Speech Link
5: Baroness Clark of Kilwinning (LAB - Life peer) This debate has been a useful occasion for Members in all parts of the House to express to the Government - Speech Link

Departmental Publication (News and Communications)
Ministry of Justice

Oct. 17 2011

Source Page: Probation service wins excellence award
Document: Probation service wins excellence award (webpage)

Found: organisation has won the award, previous winners of which include Ricoh UK Products, Siemens UK and TNT

Deposited Papers
Home Office

Oct. 24 2008

Source Page: List of names and addresses of organisations supplying goods and services to the Home Office in 2007-08. 144 p.
Document: DEP2008-2461.pdf (PDF)

Found: Talbot Street NOTTINGHAM NG8 0 1th EXPRESS