Question to the Department for Work and Pensions:
To ask Her Majesty's Government what was the (1) average, (2) longest, and (3) shortest, clearance time for a (a) mandatory reconsideration, and (b) successful appeal outcome to be implemented, in relation to Universal Credit in each of the last 13 months.
Table 1 below shows the Median, Lower Quartile and Upper Quartile of the number of days taken for a Universal Credit (UC) Mandatory Reconsideration (MR) to be cleared from registration. This data covers all UC MRs for each month from May 2019 – May 2020, the most recent 13 months for which data is available.
Table 1: Average Clearance Times from UC MR registration to clearance in days from May 2019 – May 2020
Month | Lower Quartile | Median | Upper Quartile |
May-19 | 17 | 48 | 88 |
Jun-19 | 9 | 24 | 44 |
Jul-19 | 11 | 24 | 40 |
Aug-19 | 9 | 22 | 34 |
Sep-19 | 10 | 22 | 38 |
Oct-19 | 9 | 22 | 53 |
Nov-19 | 9 | 23 | 78 |
Dec-19 | 8 | 21 | 73 |
Jan-20 | 10 | 27 | 158 |
Feb-20 | 8 | 23 | 95 |
Mar-20 | 12 | 30 | 92 |
Apr-20 | 6 | 22 | 43 |
May-20 | 6 | 38 | 79 |
Please note that information about the extremes of a distribution (e.g. the maximum clearance time) risks being disclosive. We would not release this information publicly. Therefore, we have presented information on the lower quartile, median and upper quartile of clearance times.
The information requested on the clearance times for a successful appeal outcome to be implemented is not readily available and to provide it would incur disproportionate cost.
Notes