Question to the Department for Business, Energy and Industrial Strategy:
To ask Her Majesty's Government when they expect people who have lost power due to Storm Arwen to be reconnected; and whether a review has been undertaken of communication between (1) Government, (2) power distribution companies, and (3) members of the public about energy supply issues.
The impacts of Storm Arwen were very unusual. All customers that lost their electricity supply were restored by the 8th December.
My Rt. Hon. Friend the Secretary of State for Business, Energy and Industrial Strategy has commissioned a post-incident review into Storm Arwen to identify lessons and best practice for communications, resourcing and system resilience. This will include a review of communications between Government, power distribution companies and the public.
As the independent regulator for energy, Ofgem has also announced it will undertake a review into the impact of Storm Arwen. This will focus on the role of the network companies in maintaining the resilience of the system and their emergency response, including their communications with customers.