Question to the Department for Levelling Up, Housing & Communities:
To ask Her Majesty's Government how many people the leasehold advisory service has advised in the last two years.
The number of people served by LEASE in 2016-17 and 2015-16 is as follows:
| 2016-17 | 2015-16 | Total |
Total website Visits | 1,429,446 | 1,166,695 | 2,596,141 |
Advice enquiry contacts by traditional channels, i.e. telephone, writing and in person* | 16,819 | 20,844 | 37,663 |
Total enquiries | 23,679 | 30,588 | 54,267 |
*This is actual customers. Total enquiries reflect total contacts i.e. a customer may come to us through more than one channel.