Contact Tracing: Computer Software

(asked on 22nd September 2020) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, pursuant to the Answer of 1 September 2020 to Question 77728, what monitoring his Department is undertaking of the 29 companies subcontracted by Serco to provide contact tracing services; and what discussions he is having with Serco on publishing the details of those sub-contracts.


Answered by
Helen Whately Portrait
Helen Whately
Minister of State (Department of Health and Social Care)
This question was answered on 12th October 2020

As the prime contractor Serco are responsible and accountable for the performance of their sub-contractors in terms of contributing to meeting the agreed service targets and quality standards in the primary contract they hold with the Department. This contract has been placed in line with Departmental terms and conditions which include clauses for contract management to ensure that supplier performance and the delivery of value for money can be properly assessed throughout the lifetime of the contract.

The types of agreements or other contractual arrangements put in place between Serco and its sub-contractors are a matter for those parties.

The primary contract between Serco and the Department is available at the following link:

https://www.contractsfinder.service.gov.uk/Notice/c23fdfaf-d1f2-4d8c-a0cd-6b6f35793ccd

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