Department for Work and Pensions: Telephone Services

(asked on 20th November 2025) - View Source
Questioner
Jim McMahon Portrait
Jim McMahon
(Labour (Co-op) - Oldham West, Chadderton and Royton)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what the total number of calls (a) answered (b) abandoned was for each public helpline number provided by his Department and its executive agencies for each year from 2015 to date.

Answered by
Andrew Western Portrait
Andrew Western
Parliamentary Under-Secretary (Department for Work and Pensions)
This question was answered on 27th November 2025

The information requested is not held centrally. To provide it would incur disproportionate cost.

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