Utilities: Insolvency

(asked on 24th November 2021) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps his Department is taking to help ensure that customers of energy providers that enter administration will automatically be placed on an identical or similar contract with another provider.


Answered by
Greg Hands Portrait
Greg Hands
Minister of State (Department for Business and Trade)
This question was answered on 1st December 2021

When a supplier exits the market Ofgem runs the Supplier of Last Resort process with the aim of getting the best deal for customers.

If an energy supplier enters special administration, the pricing strategy is a matter for the Energy Administrator. Administrators have a statutory obligation to continue energy supply to the company’s customers at the lowest practicable cost.

The Energy Price Cap will continue to protect customers, ensuring they pay a fair price for their energy.

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