Revenue and Customs: Staff

(asked on 22nd November 2021) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what data is (a) collected and (b) analysed by HM Revenue and Customs on staff working locations, patterns of working in person and remotely, and times at which staff are (i) working and (ii) physically present in HM Revenue and Customs buildings to underpin the adoption, management and assessment of smart working practices in that department.


Answered by
Lucy Frazer Portrait
Lucy Frazer
Secretary of State for Culture, Media and Sport
This question was answered on 30th November 2021

To ensure HMRC’s estate is optimised to support smarter working, HMRC collects data on when and where staff log-in. This is done via a unique identifier and does not involve any personal information. Any data collected is then further anonymized and aggregated to provide information at organisation and location level.

In terms of the assessment of smarter working practices, the standard code for smarter working maturity across Government departments is PAS3000. Maturity continues to be assessed by the Government Property Agency, on behalf of Cabinet Office, against four areas: Culture & People, Leadership, Workspace and Technology. The assessment programme was paused due to the pandemic and relaunched earlier this year.

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