Southend University Hospital NHS Foundation Trust: Complaints

(asked on 2nd June 2015) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health, how many complaints about Southend University Hospitals NHS Foundation Trust have been received by his Department in each week since January 2014; what response his Department gave to each such complaint; and if he will make a statement.


Answered by
 Portrait
Ben Gummer
This question was answered on 9th June 2015

A search of the Department’s Ministerial correspondence database has identified 12 items of correspondence received since January 2014, seven of which were received since June 2014, which are identified as complaints relating to Southend University Hospitals NHS Foundation Trust. These complaints were received in the following weeks:

- One in week commencing 7 April 2014

- One in week commencing 5 May 2014

- Two in week commencing 12 May 2014

- One in week commencing 19 May 2014

- One in week commencing 16 June 2014

- One in week commencing 30 June 2014

- One in week commencing 28 July 2014

- One in week commencing 12 January 2015

- One in week commencing 23 March 2015

- One in week commencing 11 May 2015

- One in week commencing 18 May 2015

The Department does not become involved in individual complaints about NHS services. Under Data Protection law, it is not possible to provide details of responses given.

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