Question to the Home Office:
To ask the Secretary of State for the Home Department, how much has been paid out by her Department in refund requests after people submitted a Life in the UK Test: refund request or complaint form each month since March 2014.
As a result of customer complaints and refund requests, a total of £150,966 was refunded by the Life in the UK test providers (currently PSI Services (UK) Ltd; previously Learn Direct) between 1st March 2014 and 30th June 2020.