Department for Communities and Local Government: Telephone Services

(asked on 21st February 2017) - View Source

Question to the Department for Levelling Up, Housing & Communities:

To ask the Secretary of State for Communities and Local Government, how much income has been accrued to his Department from premium rate telephone lines in each of the last five years for which figures are available.


Answered by
Marcus Jones Portrait
Marcus Jones
Treasurer of HM Household (Deputy Chief Whip, House of Commons)
This question was answered on 1st March 2017

Since 2009 DCLG has utilised 0303 numbers for inbound calls. At no point since 2009 has DCLG utilised premium rate numbers.

Additionally each department is asked to provide a yearly report on any premium numbers in use (amongst other numbers). This is published here https://www.gov.uk/government/collections/customer-service-lines-reports.

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