Department for Work and Pensions: Correspondence

(asked on 24th May 2021) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what proportion of correspondence sent by hon. Members to her Department received a substantive response within the service standard in each month of (a) 2018, (b) 2019 and (c) 2020.


Answered by
Guy Opperman Portrait
Guy Opperman
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 27th May 2021

The Government recognises the great importance of the effective and timely handling of correspondence.

The Cabinet Office is currently compiling data on the timeliness of responses to Hon. and Rt Hon. members from Government Departments and Agencies. This data will be released, and made available to Members, in due course.

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