Local Government: Debt Collection

(asked on 11th December 2023) - View Source

Question to the Department for Levelling Up, Housing & Communities:

To ask the Secretary of State for Levelling Up, Housing and Communities, whether his Department has issued guidance to local authorities in England on the use of debt collection agencies.


Answered by
Simon Hoare Portrait
Simon Hoare
Parliamentary Under Secretary of State (Department for Levelling Up, Housing and Communities)
This question was answered on 14th December 2023

The Department published guidance on good practice in the collection of council tax arrears in 2013 and best practice guidance on council tax collection in 2021. The guidance encourages councils to be sympathetic to those in genuine hardship and proportionate in taking enforcement action.

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