Question to the Department for Business, Energy and Industrial Strategy:
To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps his Department is taking to (a) reduce the amount of manual processing on paper it carries out and (b) make those processes digital.
The Department has a case management offering, which allows staff to leverage technology to improve processes. The aim is to increase automation while reducing operational costs and manual processes. Where manual processes still exist, the Department seeks to use technology to reduce them further.