Bus Services: Tickets

(asked on 2nd September 2016) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what research his Department has conducted on the potential effect of cashless payments and smart ticketing on buses on (a) bus journey times, (b) bus patronage and (c) congestion.


Answered by
Andrew Jones Portrait
Andrew Jones
This question was answered on 12th September 2016

Through Transport Focus, the Department has conducted three pieces of bus related research on contactless payments and smart ticketing:

a) Oxford SmartZone smart card evaluation - published in September 2013

b) Norfolk’s smart card evaluation - published in March 2015

c) Non-London bus passenger attitudes towards contactless payments - not yet published.

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