Personal Independence Payment

(asked on 4th May 2020) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what data her Department holds on the average processing time for new personal independence payment claims for each month from April 2019 to April 2020 in (a) Lewisham Deptford, (b) London and (c) the UK.


Answered by
Justin Tomlinson Portrait
Justin Tomlinson
This question was answered on 13th May 2020

Data on the average processing time (Average Actual Clearance Time) for new Personal Independence Payment (PIP) claims for each month from April 2019 to January 2020 (the latest available data) in Great Britain and broken down by region (including London) is included in the Data Tables:

Data tables: PIP award rates, clearance/outstanding times, and tracking of initial decisions following a PIP assessment through to Mandatory Reconsiderations or Appeals, to January 2020 (XLS)” which are published here:

https://www.gov.uk/government/statistics/personal-independence-payment-april-2013-to-january-2020

Data for Lewisham Deptford is presented in the table below.

Table: PIP Average Actual Clearance Times (Median number of weeks) from registration to DWP decision for New Claims (Normal Rules) for Lewisham Deptford, April 2019 to January 2020.

Month

Median Number of Weeks

Apr-19

17

May-19

-

Jun-19

17

Jul-19

-

Aug-19

20

Sep-19

14

Oct-19

15

Nov-19

18

Dec-19

-

Jan-20

20

Source: PIP Computer System claimant records.

Notes:

1. Figures have been rounded to the nearest whole number of weeks.

2. The status of claims as 'normal rules' and 'new claim' is shown as at the point of the DWP decision, in accordance with the measure. It is possible for claims to transition between normal/special rules and new claims/reassessments during the course of the claimant journey.

3. The figures in the table are the average clearance time of claims cleared within that calendar month.

4. The median time is the middle value if you were to order all the times within the distribution from lowest value to highest value. The median is presented here instead of the mean because the mean can be unduly affected by outlying cases (e.g. cases where the person has been hard to reach due to being in prison, hospital, failed to attend the assessment on numerous occasions etc.)

5. The 'Registration to DWP decision' clearance time is measured as the average time between the date of registration of the claim and the date of the DWP decision to either award or disallow the claim. It does not include claims that were withdrawn by the claimant or claims that were disallowed by DWP pre-referral to the Assessment Providers (e.g. for failure to meet basic eligibility criteria or failure to return the Part 2 form within the time limit).

6. '-' Fewer than 50 claims in this category.

The information requested for February to April 2020 is not yet readily available and to provide it would incur disproportionate cost. It is due for future publication in the PIP Quarterly Official Statistics which will be released on 11 June 2020.

Reticulating Splines