North Middlesex University Hospital: Accident and Emergency Departments

(asked on 15th June 2016) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health, what steps he plans to take in response to the decision by the Care Quality Commission to issue a warning notice to North Middlesex University Hospital NHS Trust regarding the standard of care in the emergency department at that hospital; and if he will make a statement.


Answered by
 Portrait
Ben Gummer
This question was answered on 27th June 2016

Patient safety remains a key priority for the Government and whilst progress has been made there is clearly much more to be done. The Department is aware of the situation at North Middlesex University Hospital NHS Trust and the relevant regulatory bodies, led by NHS Improvement, are taking appropriate action.

The Warning Notice, issued to North Middlesex University Hospital NHS Trust by the Care Quality Commission (CQC) on 6 June 2016 requires the trust to significantly improve the treatment of patients attending the emergency department (ED).

NHS Improvement has given assurance that North Middlesex University Hospital carried out immediate actions to support the staffing concerns raised by the regulators.

A new Clinical Director and an experienced Medical Director have been appointed to provide the ED with dedicated substantive leadership. The Clinical Director will provide leadership to the department and oversee the recruitment to currently vacant posts. In addition, there is also focus on reducing the medical work load in the ED through added support from other clinical services and professionals. This includes the appointment of new matrons and a new dedicated service manager with extensive ED experience.

Further, local general practitioners are increasing the level of support they provide to the department both to prevent admissions and to improve discharges. All of these measures will be in place by the end of June 2016.

On staffing, the local National Health Service is working with the Trust to ensure it can provide emergency care to the required standards. NHS Improvement and NHS England have put in place enhanced oversight mechanisms to assure themselves that services remain safe at all times.

An external specialist review of the consultant and middle grade rotas for June, July, August and September has been commissioned to provide independent assurance of the appropriate competencies within each rota.

NHS Improvement will continue to work with system colleagues, Health Education England and the General Medical Council to assure themselves that the improvements being put in place meet the requirements that they need to see from both the Trust and the system both in the short term and the long term.

Reticulating Splines