Customs Intermediaries: Recruitment

(asked on 24th April 2020) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what progress has been made on (a) recruiting and (b) training additional HMRC customs agents.


Answered by
Jesse Norman Portrait
Jesse Norman
This question was answered on 29th April 2020

HMRC have engaged extensively with the customs intermediaries sector on demand for customs broker services post-EU Exit and a possible shortfall in capacity. In response to feedback, HMRC have made £34 million available to support the sector with training, improvements in automation and recruitment of customs agents, and HMRC continue to consider ways to promote innovation in the sector and increase capacity. This support has funded approximately 19,200 training courses in customs processes and procedures and the creation of a new UK Customs Academy to provide online training courses and industry-recognised qualifications.

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