Travel: Quarantine

(asked on 19th May 2021) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what support his Department is providing to people trying to secure accommodation through the covid-19 hotel quarantine booking portal in response to increased demand for accommodation as a result of the increased size of the red list country list.


Answered by
Jo Churchill Portrait
Jo Churchill
Minister of State (Department for Work and Pensions)
This question was answered on 27th May 2021

In addition to the web portal, Corporate Travel Management (CTM) have a large international call centre which is able to assist guests to make their booking. The call centre is available 24 hours a day, seven days a week and has multilingual capability. The capacity of the call centre is increased whenever there is a new addition to the ‘red list’. In addition to the regular call centre capability CTM have set up a separate call centre based in India with a local number to assist guests to book their hotel package.

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