Sopra Steria: Complaints
(asked on 7th July 2017) - View Source
Question to the Home Office:
To ask the Secretary of State for the Home Department, how many complaints were made about the loss of passport application packs or documents contained within those packs by Sopra Steria in the last year for which figures are available.
This question was answered on 12th July 2017
Her Majesty’s Passport Office is unable to specify the number of complaints in relation to losses of passport applications or supporting documents by Sopra Steria, as this level of detail is not recorded.