Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, when the Landlord Portal will be made available to private landlords.

There has never been a plan to expand the landlord portal for social sector landlords to the 2 million private sector landlords.

We provide clear pathways for private landlords to raise general queries or concerns about individual cases, for example, through our Partnership Manager network.

In May 2020 we also introduced a new online system for private landlords to enable better interaction with Universal Credit. Private landlords are now able to request a Universal Credit tenant’s rent is paid directly to them online, which helps claimants who struggle with managing their money to pay their rent. This system replaces the arrangement of completing a form and submitting it via email or post.