Question to the Department for Transport:

To ask the Secretary of State for Transport, how many additional station staff London North Eastern Railway has hired during the covid-19 outbreak; at what (a) locations, (b) job grades and (c) salaries; and whether those staff have been employed (i) on a temporary or permanent basis and (ii) directly or via a recruitment agency.

London Northern Eastern Railway (LNER) have not hired additional station staff as a result of the COVID-19 pandemic. However, at the start of pandemic, LNER redeployed staff from other frontline roles to provide additional support at stations. These staff helped to manage queuing and helped to ensure social distancing was maintained at stations. Additionally, LNER’s cleaning contractor redeployed some of their furloughed cleaning staff to provide enhanced cleaning at LNER stations.