Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what steps she has taken to (a) protect public-facing universal credit and jobcentre staff and (b) limit their social interaction since 16 March 2020.
DWP has always followed Public Health England guidelines on social distancing. As of 24th March, Jobcentres are only offering face-to-face appointments – conducted in accordance with PHE guidelines on social distancing - for the small number of claimants who would otherwise not be able to receive support. This helps us to continue to deliver our critical services whilst keeping our customers and staff safe.