Question to the Department for Transport:
To ask the Secretary of State for Transport, what recent steps he has taken to help ensure personal safety concerns from passengers on the rail network can be reported to the relevant authorities in a timely and confidential way.
The rail industry and British Transport Police (BTP) have in place well established mechanisms for reporting crime. People wishing to report incidents can contact BTP direct, discreetly make use of the 61016 text service, or dial 999 in an emergency. To ensure that the public and vulnerable can report issues relating to personal safety and crime confidentially, a number of new approaches have been recently been developed. These include a dedicated Crime Stoppers number, the development of a new confidential reporting system, and the launch of the Railway Guardian App.