Ambulance Services: Emergency Calls

(asked on 5th July 2017) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health, whether he plans to modernise the ambulance call-handling system; and if he will make a statement.


Answered by
Philip Dunne Portrait
Philip Dunne
This question was answered on 12th July 2017

The Ambulance Response Programme, which is due to report its recommendations later this month, has been exploring whether changes to the way that the ambulance service responds to calls could help improve patient outcomes and help services better manage demand.

The Programme is looking to ensure that the ambulance service provides the most clinically appropriate response to all patients. It includes a review of the time permitted to triage 999 calls before a resource is dispatched for all but the most serious calls in order to provide a more accurate clinical assessment, along with a pre-triage system to identify the most life-threatening calls as early as possible.

Reticulating Splines