Question to the Department of Health and Social Care:

To ask the Secretary of State for Health, what steps he plans to take to ensure diabetes (a) care and (b) information provided by Southampton City CCG is responsive and relevant to the needs of the patient.

We are advised by NHS England that the Southampton City Clinical Commissioning Group (CCG) commissions diabetes services in line with the National Institute for Health and Care Excellence (NICE) guidelines across primary, community and secondary care. All services are regularly reviewed and service providers are required to report service level data to ensure that the provision is meeting the NICE quality standards. We understand this will include service access data and patient reported satisfaction. The CCG commissions an integrated pathway of diabetes care of which 80% is delivered in primary care.

We are also informed that the Diabetes Community Team provides support into primary care and sees more complex patients as appropriate, it also provides professional education and training and structured education for patients which is in line with the NICE guidelines. NHS England advises that the Southampton City CCG’s acute in-patient team provides care for those admitted into hospital with more acute needs and also provides appropriate out-patient services, professional education and support for patients who access the insulin pump service.

Additionally, in April 2016 the CCG advises it will be implementing a new integrated foot care pathway that will meet the needs of those with low, moderate and increased risk of foot complications and for those with active foot disease.

In regards to providing people with diabetes with information to improve self-management and promote better health and wellbeing, the CCG confirms it works closely with organisations such as Diabetes UK in order to do this. The CCG has engaged with local patients, more recently this engagement has focused on the foot care provision, building on the evidence from the Patient Experience of Diabetes Services Survey in 2013.