Social Security Benefits: Appeals

(asked on 2nd September 2019) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what the process is for ensuring that the outcomes of appeals against the refusal of (a) employment support allowance and (b) personal independence payments are reported to those who made the original decision.


Answered by
Justin Tomlinson Portrait
Justin Tomlinson
This question was answered on 5th September 2019

DWP has processes in place to feedback to original decision makers where a decision is changed at Appeal, this includes feedback from Presenting Officers who have been in attendance at the Appeal.

This is fed back to the relevant decision makers and line managers through a structured mechanism that is used to advise appropriate conversations and quality actions.

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