Probate: Computer Software

(asked on 2nd September 2019) - View Source

Question to the Ministry of Justice:

To ask the Secretary of State for Justice, pursuant to the Answer of 17 July 2019 to Question 278565 on Probate: Computer Software, at what point in the Probate application process is user feedback requested; and if he will make a statement.


Answered by
Edward Argar Portrait
Edward Argar
Minister of State (Ministry of Justice)
This question was answered on 5th September 2019

The 93% user satisfaction figure for the online probate service is obtained via an exit survey once an application has been submitted.

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