Mobile Phones: Fees and Charges

(asked on 5th July 2021) - View Source

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, what discussions he is having with (a) major telecommunications networks and (b) his EU counterpart on preventing the reintroduction of roaming charges for UK citizens travelling in the EU.


Answered by
Matt Warman Portrait
Matt Warman
This question was answered on 8th July 2021

Ministers have regular discussions with senior representatives of mobile operators on a range of issues, including on the issue of mobile roaming, and the government will continue to promote a competitive marketplace that serves the interests of consumers.

During negotiations for the Trade and Cooperation Agreement with the EU, the UK proposed continuation of reciprocal agreements between the UK and EU for surcharge free roaming, or a review clause to consider the need for these should roaming surcharges return for consumers. The EU did not agree to either of these proposals. Therefore, mobile operators are now able to impose a surcharge on UK consumers travelling abroad to the EU for their mobile phone usage. We advise that consumers check with their operators before travelling.

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