Department for Work and Pensions: Market Research

(asked on 23rd May 2019) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many complaints her Department received on accessibility of market research and surveys for people with a disability in (a) 2017 and (b) 2018.


Answered by
Justin Tomlinson Portrait
Justin Tomlinson
This question was answered on 7th June 2019

The Department for Work and Pensions does not have a central record of complaints relating to its research programme. Therefore, no data is available.

The DWP endeavours to deal with all complaints swiftly and with due consideration from the relevant researchers, with processes in place for complaints to be handled by contractors and the Department as appropriate.

The DWP uses the Research Marketplace Dynamic Purchasing System to contract its social research. All service providers registered on the System are obliged to operate within the stipulations of all prevailing disability legislation in operation within the UK.

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