Universal Credit: Appeals

(asked on 7th May 2019) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what assessment she has made of whether the information provided to universal credit claimants, who request reasons for a decision, meets the statutory requirements that it should (a) be adequate to allow a challenge to the decision, if appropriate and (b) inform claimants of their right to challenge the decision.


Answered by
Alok Sharma Portrait
Alok Sharma
COP26 President (Cabinet Office)
This question was answered on 13th May 2019

The decision notice sent to the claimant explains not only their dispute rights but also that they can request a statement of reasons for the decision made. That will not only be a comprehensive explanation for the decision, as required in law, but it will also remind the claimant of their dispute rights, including the time limit for making any dispute.

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