Whirlpool Corporation: Tumble Dryers

(asked on 18th April 2019) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what recent steps he has taken to increase consumer awareness of the risks associated with unmodified Whirlpool tumble dryers.


Answered by
Kelly Tolhurst Portrait
Kelly Tolhurst
This question was answered on 8th May 2019

The Office for Product Safety and Standards (OPSS) published the findings of its review of Whirlpool’s tumble dryer modification programme on 4 April. This included reviewing whether Whirlpool’s consumer outreach programme was adequate.

OPSS has written to Whirlpool setting out the actions it must take, including using more creative ways to reach affected consumers who have not yet come forward to minimise the risk of unmodified machines still being in people’s homes. Whirlpool has 28 days to respond from the date of the letter setting out what further actions it will take. OPSS will hold Whirlpool to account in regard to these requirements.

Consumers also have access to a central recalls website covering all electrical recalls via GOV.UK.

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