Social Security Benefits: Coronavirus

(asked on 2nd March 2020) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what plans her Department has made to ensure that potential staff shortages due to covid-19 do not delay processing of benefits applications; and if she will make it her policy to backdate benefits for any claimants whose application is delayed due to staff shortages.


Answered by
Mims Davies Portrait
Mims Davies
Parliamentary Under-Secretary (Department for Work and Pensions)
This question was answered on 5th March 2020

DWP has contingency plans in place that prioritise activities to protect payments to claimants and access to new claims when capacity is compromised.

The ‘date of claim’ will not be affected by capacity inside the Department.

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